omnichannel customer engagement ai - AI tools

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

WebEngage is an advanced marketing automation platform powered by AI, enabling businesses to unify customer data, personalize experiences, and optimize multi-channel engagement for improved retention and ROI.

• Contact for Pricing

Kenyt.ai is an AI-powered platform offering omnichannel agents (chat, voice, email) to automate marketing, sales, support, HR, and ITSM tasks, boosting customer and employee experiences.

• Freemium
• From 20$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

• Contact for Pricing

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

ORAI AI Platform leverages agentic AI and WhatsApp Business API to automate customer engagement, boost sales, and provide 24/7 support across various industries.

• Contact for Pricing

KlikNGo delivers an integrated, AI-driven platform that enhances customer loyalty and engagement across multiple channels, supporting businesses with data analytics, loyalty programs, and CRM solutions.

• Contact for Pricing

echowin is an advanced AI agent builder platform that enables businesses to deploy intelligent AI assistants across multiple channels including phone, chat, and Discord for 24/7 customer engagement in over 30 languages.

• Freemium
• From 49$

CloudContactAI is a marketing automation platform leveraging AI agents to enhance customer communication via email, SMS, and voice for improved engagement and sales.

• Free Trial
• From 25$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Netcore Cloud provides an AI-powered platform for customer engagement, personalization, and omnichannel communication, designed to boost conversions and retention across various industries.

• Contact for Pricing

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

FlowUp is an AI-driven omnichannel marketing and sales engagement platform offering advanced automation for lead follow-up, customer engagement, and workflow optimization across voice, SMS, MMS, and email channels.

• Usage Based

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

• Contact for Pricing

PingNow is an AI-powered omnichannel assistant designed for e-commerce brands to automate customer interactions, boost sales conversions, and streamline support across WhatsApp, Instagram, Messenger, web, and voice channels.

• Freemium
• From 35$

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

• Contact for Pricing

Cheerio AI is an omnichannel platform designed to automate marketing, sales, and customer support across WhatsApp, Instagram, Email, and SMS.

• Free Trial
• From 12$

AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

• Contact for Pricing

Resulticks is an AI-driven solution offering real-time audience engagement and a robust customer data platform (CDP) for hyper-personalized, omnichannel marketing and revenue growth.

• Contact for Pricing

EchoDial is a web application designed to enhance business communication through automated calls, SMS/MMS, emails, and AI-powered content generation for emails, social media, images, and SEO.

• Paid
• From 50$

Intellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.

• Contact for Pricing

Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

• Usage Based

Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

• Contact for Pricing

Whautomate is an omnichannel customer engagement and automation platform that helps businesses improve sales and customer service across WhatsApp, Instagram, Messenger, Telegram, and Live Chat.

• Freemium
• From 59$

Helpix AI offers automated customer service with an omnichannel approach, enhancing customer interactions with advanced AI technologies.

• Contact for Pricing
• API

WebAgent.ai provides AI-powered assistants for instant, personalized customer support. Train chatbots on your unique data to enhance customer satisfaction and generate leads 24/7.

• Freemium
• From 29$

Twixor provides AI-powered conversational solutions, combining intelligent process automation and omnichannel messaging to streamline customer engagement and business operations for enterprises across various industries.

• Contact for Pricing

Aivo provides a comprehensive Conversational AI suite to automate customer service and sales. It offers solutions for creating engaging customer experiences across multiple channels.

• Contact for Pricing

Chative.io is an AI-powered customer engagement platform designed for e-commerce, automating sales assistance, support, and personalized interactions across multiple channels to boost productivity and customer loyalty.

• Freemium
• From 10$