Evolvoom
AI-powered customer retention for eCommerce brands

Evolvoom
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Home: https://evolvoom.io

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What is Evolvoom?

Evolvoom is an advanced customer retention platform that utilizes artificial intelligence to automate personalized outreach, recovering more lost customers and boosting repeat purchases for eCommerce businesses. Designed for seamless Shopify integration, it features a plug-and-play setup, enabling brands to engage shoppers with natural, two-way conversations across email and SMS without complex manual workflows.

The solution includes real-time analytics, a built-in CRM, and branded mobile community spaces, allowing full visibility into outreach effectiveness and customer retention performance. By leveraging smart personalization and AI insights, Evolvoom helps businesses reduce acquisition costs, improve conversion rates, and drive customer lifetime value with automated, human-like communication.

Features

  • AI Retention Employee: Automated outreach and customer engagement powered by artificial intelligence
  • Personalized Messaging: Sends tailored emails and SMS based on customer behavior
  • Omnichannel 2-Way Conversations: Real-time, natural language communication with customers
  • Smart Personalization: Adaptive messaging that resonates with each customer
  • Built-In CRM: Integrated dashboard for managing and updating customer data
  • Advanced Analytics: Real-time reporting on retention pipeline, chat history, and outreach performance
  • Shopify Real-Time Sync: Automatically syncs customer data for timely engagement
  • Branded Mobile App & Community: Custom app and community space to boost engagement
  • Customizable AI Personality: Set brand voice and AI behavior for consistent communication
  • Security & Support: Secure data storage and 24/7 live support

Use Cases

  • Recovering abandoned shopping carts for eCommerce stores
  • Automating post-purchase follow-ups to enhance customer satisfaction
  • Engaging previous customers to increase repeat purchase rates
  • Building long-term loyalty communities for brands
  • Reducing manual work in email and SMS marketing for Shopify merchants
  • Providing personalized product recommendations to re-engage dormant customers
  • Tracking and optimizing retention strategies with real-time analytics
  • Practicing cost-effective retention marketing to lower acquisition expenses

FAQs

  • What exactly is Evolvoom.io?
    Evolvoom.io is an AI-powered customer retention system that automates outreach, follow-ups, and re-engagement for eCommerce brands, helping increase repeat sales and customer loyalty.
  • Does Evolvoom work with Shopify?
    Yes, Evolvoom integrates in real time with Shopify, syncing customer data to enable timely and personalized outreach.
  • How does Evolvoom recover abandoned carts?
    Evolvoom detects when customers abandon their carts and automatically reaches out to them through personalized AI-powered messages to encourage and facilitate return purchases.
  • Can I try Evolvoom for free?
    Evolvoom offers a free trial period, allowing users full access to the platform before committing to a subscription.
  • How does Evolvoom re-engage old customers?
    The platform uses AI to identify customers who have not purchased in a set period and then sends tailored product suggestions and conversations to bring them back.

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