customer service management tool - AI tools

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

The Customer Factor is a CRM platform designed to streamline customer management, scheduling, invoicing, and business automation for service-based businesses. Its extensive set of features supports growth and organization, helping users manage contacts, tasks, and payments with ease.

• Paid
• From 45$

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

• Contact for Pricing

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

• Contact for Pricing

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

• Contact for Pricing

Klipy is a zero-admin sales CRM designed for service businesses, automating data entry, follow-ups, and client context management.

• Paid
• From 49$

Sirportly is a comprehensive help desk platform that streamlines customer support workflows by consolidating all communications and automating repetitive tasks. Its intuitive interface ensures efficient ticket management and collaboration among support teams.

• Paid
• From 36$

Euphoric.ai is a customer support tool designed to improve team organization and efficiency. It centralizes customer interactions and provides features for streamlined communication and collaboration.

• Free Trial

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

UseResponse is a scalable customer service platform that leverages AI to automate support workflows, streamline multichannel interactions, and provide advanced analytics for improved customer experience.

• Paid
• From 49$

Wootric is a customer experience management platform that collects feedback using NPS, CSAT, and CES surveys to help businesses improve retention, engagement, and advocacy.

• Contact for Pricing

Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

• Paid
• From 25$

Kaizo is an AI-powered platform that provides quality assurance, performance coaching, and agent engagement tools for Zendesk and Salesforce customer service teams.

• Freemium
• From 20$

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Chyo provides a custom ChatGPT solution for businesses. Embed it on your website to automate customer support, enhance engagement, and boost sales.

• Paid
• From 89$

Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

• Contact for Pricing

MindX Service AI is an AI-powered customer service platform that reduces wait times and delivers consistent omnichannel support for businesses. The tool enables instant, human-like responses, automates workflows, and ensures every customer interaction is efficient and brand-aligned.

• Freemium
• From 34$

QuickCare is an AI-powered chatbot solution that automates customer support for e-commerce stores, providing 24/7 automated responses while reducing operational costs and improving customer satisfaction.

• Freemium
• From 30$

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

Churn360 is an AI-powered customer success platform designed for B2B SaaS companies that transforms data into actionable insights to reduce churn and improve customer retention.

• Contact for Pricing

HelpMate is an AI-powered customer service solution for startups, offering unified inbox management, knowledge base creation, and a customizable website chat widget to streamline customer interactions and support.

• Freemium
• From 12$

DigitalGenius is an AI-powered customer service platform that combines conversational AI, visual AI, and deep integrations to automate ecommerce customer support across multiple channels while maintaining personalized, empathetic interactions.

• Contact for Pricing

Cotgin CRM offers comprehensive CRM services with powerful features for support management, analytics, marketing automation, and data administration, designed to streamline business operations for organizations of any size.

• Freemium
• From 2$

Acquire is a customer service platform that enhances engagement and retention by unifying digital support channels and providing powerful workflow automation.

• Contact for Pricing

Supermoon is an AI-powered customer support platform that combines shared inbox, live chat, and smart contact forms to help businesses save time and improve customer service efficiency.

• Paid
• From 19$

Replyso offers an AI-based support agent tailored for businesses, designed to automate customer service and boost conversions through intelligent, data-driven responses.

• Freemium
• From 30$

CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.

• Paid
• From 71$