customer service management tool - AI tools

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

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Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

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Euphoric.ai is a customer support tool designed to improve team organization and efficiency. It centralizes customer interactions and provides features for streamlined communication and collaboration.

• Free Trial

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

• Paid
• From 25$

Kaizo is an AI-powered platform that provides quality assurance, performance coaching, and agent engagement tools for Zendesk and Salesforce customer service teams.

• Freemium
• From 20$

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

QuickCare is an AI-powered chatbot solution that automates customer support for e-commerce stores, providing 24/7 automated responses while reducing operational costs and improving customer satisfaction.

• Freemium
• From 30$

Churn360 is an AI-powered customer success platform designed for B2B SaaS companies that transforms data into actionable insights to reduce churn and improve customer retention.

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DigitalGenius is an AI-powered customer service platform that combines conversational AI, visual AI, and deep integrations to automate ecommerce customer support across multiple channels while maintaining personalized, empathetic interactions.

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Supermoon is an AI-powered customer support platform that combines shared inbox, live chat, and smart contact forms to help businesses save time and improve customer service efficiency.

• Paid
• From 19$

RevSetter CustomerOS empowers customer success professionals to enhance efficiency and drive results. It offers seamless data integration, actionable insights, and customizable workflows.

• Freemium

Netomi is an AI-powered customer service platform that leverages sanctioned generative AI to automate customer support, offering both auto-pilot and co-pilot modes for enhanced customer experience across multiple channels.

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Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

Zowie is an advanced AI customer service platform that automates complex conversations across multiple channels while maintaining brand consistency and ensuring accurate resolutions through its proprietary X2, Decision, and Reasoning engines.

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Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

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ZEN AI provides a next-generation customer service solution with 24/7 availability, harnessing machine learning for intelligent support, complete with an intuitive management dashboard.

• Freemium
• From 39$

Cast.app is an AI-powered customer success automation platform that enables businesses to scale their customer success operations without increasing headcount, delivering personalized engagement across multiple languages and channels.

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Robylon is an AI-powered customer support platform that resolves complex customer support issues through email, chat, and phone using AI and human expertise. You only pay for resolved queries.

• Usage Based

Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.

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Sunrise AI is an enterprise-focused customer success platform that uses AI to boost retention, reduce churn, and optimize revenue by providing actionable insights and tailored playbooks for Customer Success Managers.

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Kastro is an AI-powered customer support platform that combines ChatGPT capabilities with live chat, help center, and productivity tools to streamline customer service operations.

• Freemium
• From 35$

Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.

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Tymely is an AI-powered customer service platform for e-commerce businesses that automates handling complex customer inquiries with 99.5% accuracy, achieving significant cost savings and improved customer satisfaction.

• Usage Based

Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

• Free Trial
• From 29$

Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

ChatFlow is an AI-powered customer support platform that automates customer interactions across multiple channels, reducing support time by 35+ hours per week while maintaining high satisfaction rates.

• Freemium
• From 60$

CX Genie is an AI-powered customer support platform that enhances engagement, automates responses, and streamlines workflows. It offers solutions like AI chatbots, help desk, and ticket management to improve customer satisfaction and business growth.

• Freemium
• From 15$

Sweepr is an AI-powered Digital Care Platform that enables service providers and smart home providers to deliver personalized customer care experiences with high digital resolution rates.

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