customer feedback SMS tool for businesses - AI tools

Benchmark Intelligence is an AI-powered customer feedback platform that enables brick & mortar businesses to collect real-time insights through SMS surveys and chat, helping to improve customer experience and boost positive online reviews.

• Paid
• From 55$

ZapMeText offers intelligent, user-friendly SMS marketing tools to help businesses grow their mobile audience, engage clients, and boost sales through bulk messaging, polls, loyalty rewards, and automation.

• Other

57 Seconds automates customer review requests via text messages after calls, helping businesses collect feedback, monitor agent performance, and improve their online reputation.

• Contact for Pricing

Sheet SMS enables users to send and receive SMS directly from Google Sheets using simple formulas, streamlining communications within spreadsheets.

• Usage Based

Beetexting is a business texting platform designed to enhance customer communication and operational efficiency through SMS. It enables faster connections and improved engagement compared to traditional email.

• Free Trial
• From 50$

Sociocs centralizes customer communication across multiple channels like SMS, WhatsApp, Facebook Messenger, and Google Reviews into a shared team inbox. It offers features like bulk messaging, automated bots, and web chat to enhance customer engagement and team productivity.

• Freemium
• From 24$

Heymarket is a business texting platform that empowers teams to engage with customers, leads, and employees through shared inboxes and multiple messaging channels.

• Paid
• From 49$

Netcapz is a text messaging service designed for businesses. It offers features like SMS marketing, two-way messaging, and automation to improve customer engagement and communication.

• Paid
• From 42$

Simplesat empowers businesses to measure, analyze, and act on customer feedback with customizable surveys, actionable analytics, and seamless integrations, driving continuous improvement in customer satisfaction.

• Paid
• From 119$

SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

• Free Trial

The SMS Works offers a low-cost SMS API tailored for developers, featuring a unique pricing model where users only pay for successfully delivered messages.

• Usage Based