customer engagement analytics tools - AI tools

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

June is a comprehensive Product & Customer Analytics Software that helps B2B SaaS companies prevent churn and improve customer retention through detailed user behavior analysis and proactive customer success strategies.

• Contact for Pricing

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

• Contact for Pricing

Crewcharge is an AI-powered customer engagement platform that drives SaaS conversions through personalized workflows based on user behavior, offering privacy-first tracking and comprehensive customer analytics.

• Freemium

HoodEngage is a multichannel customer engagement platform that helps businesses build relationships with customers through personalized messaging, automated workflows, and detailed analytics across push notifications, SMS, and email channels.

• Freemium
• From 100$

Customer.guru increases customer feedback response rates with smart follow-ups and streamlined surveys, helping businesses deeply analyze and improve customer satisfaction.

• Paid
• From 50$

AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

WebEngage is an advanced marketing automation platform powered by AI, enabling businesses to unify customer data, personalize experiences, and optimize multi-channel engagement for improved retention and ROI.

• Contact for Pricing

CustomerGauge is an AI-powered platform designed to help B2B companies collect, analyze, and act on customer feedback in real time, driving revenue growth and customer retention.

• Contact for Pricing

Retently is an AI-powered customer experience platform that helps businesses collect and analyze feedback through NPS, CSAT, and CES surveys across multiple channels to drive growth and improve customer relationships.

• Freemium
• From 49$

Engagement Multiplier is an AI-powered employee engagement platform that helps businesses improve retention, morale, and performance through anonymous feedback, custom surveys, and actionable insights.

• Paid
• From 360$

Resulticks is an AI-driven solution offering real-time audience engagement and a robust customer data platform (CDP) for hyper-personalized, omnichannel marketing and revenue growth.

• Contact for Pricing

Decile is an AI-powered customer analytics platform that enriches first-party data, delivers actionable insights, and streamlines marketing activation to drive profitability and customer lifetime value.

• Paid
• From 400$

Crowdly is an AI-powered customer engagement platform that helps brands activate their best customers for market research, user-generated content, and authentic word-of-mouth marketing at scale.

• Contact for Pricing

Churn360 is an AI-powered customer success platform designed for B2B SaaS companies that transforms data into actionable insights to reduce churn and improve customer retention.

• Contact for Pricing

Affiniv is a comprehensive customer feedback software that simplifies the process of creating, distributing, and analyzing surveys like NPS, CSAT, and custom forms for businesses seeking actionable insights.

• Freemium
• From 99$

KlikNGo delivers an integrated, AI-driven platform that enhances customer loyalty and engagement across multiple channels, supporting businesses with data analytics, loyalty programs, and CRM solutions.

• Contact for Pricing

OptiKPI is a real-time Customer Data Platform (CDP) and CRM toolkit designed to help businesses enhance customer retention, engagement, and value through targeted, multi-channel campaigns.

• Paid
• From 1099$

ClientSuccess is an AI-powered customer success platform that helps businesses reduce churn and increase customer revenue through actionable insights, automation, and comprehensive customer journey management.

• Contact for Pricing

CleverTap is an AI-powered customer engagement platform that helps businesses analyze customer data, personalize experiences, and orchestrate omnichannel campaigns to retain valuable customers.

• Freemium
• From 72$

Paytronix is an AI-powered platform designed to streamline guest engagement for restaurants and convenience stores through advanced loyalty, online ordering, CRM, and targeted marketing automation tools.

• Contact for Pricing

Interakt is an integrated customer engagement platform that combines lead capture, email campaigns, live chat, helpdesk, and FAQ management to help businesses convert visitors into paying customers and retain existing users.

• Freemium
• From 49$

LoopBridge empowers your company to stay truly connected to your customers’ needs with real-time insights, automated alerts, and advanced analysis tools. Track customer satisfaction, prevent churn, and uncover upsell opportunities effortlessly.

• Paid

Webtrekk, now part of Mapp as Mapp Intelligence, provides AI-driven analytics and customer engagement solutions for businesses seeking data-driven insights.

• Contact for Pricing

FlareLane is a customer engagement platform that boosts conversion rates and revenue through personalized marketing automation. Leverage SMS, push notifications, email, and in-app messages to maximize ROI.

• Contact for Pricing

feedback.tools is an AI-powered feedback analytics platform that helps businesses collect, analyze, and prioritize user feedback to build better products through continuous feedback loops and intelligent analysis.

• Freemium
• From 35$

Beatchurn empowers SaaS companies to proactively reduce churn with AI-driven customer insights, automated workflows, and predictive analytics. Optimize customer success, enhance retention, and boost revenue using real-time dashboards and actionable reports.

• Paid
• From 49$

Click and Chat provides a robust live agent chat and text platform for businesses, offering real-time customer engagement, proactive outreach, analytics, and CRM integration.

• Free Trial

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Vibetrace is a comprehensive AI-powered marketing automation platform designed for agencies and e-commerce businesses to increase customer retention, personalize campaigns, and boost conversions with advanced customer data analytics.

• Contact for Pricing