TALKR vs Virtual Workforce Detailed comparison features, price

TALKR

TALKR delivers advanced AI-powered virtual assistants that revolutionize business communication across multiple channels. The platform transforms traditional contact centers by replacing outdated interactive voice response systems with intelligent, conversational AI agents that can handle complex interactions.

The solution offers omnichannel capabilities, seamlessly integrating with phone, web, messaging, and social networks while connecting to various business tools including CRM, ERP, and knowledge bases. With multilingual support and enterprise-grade security, TALKR enables businesses to automate up to 85% of customer requests in real-time.

Virtual Workforce

Virtual Workforce is a cutting-edge AI platform that transforms business operations through intelligent virtual employees. The platform seamlessly integrates with various business systems including ERP, WMS, TMS, TOS, and CRM, creating a unified AI-powered hub for real-time data aggregation and communication management. It significantly reduces email handling time from 5 minutes to 1.5 minutes per email, while improving response times by up to 60%.

The platform features advanced capabilities for automated responses, secure data handling, and customizable knowledge base management. Virtual Workforce maintains quality through a hybrid approach, combining AI efficiency with human oversight, ensuring all communications meet high service standards while achieving up to 40% cost savings.

TALKR

Pricing

Usage Based

From 14$

Virtual Workforce

Pricing

Freemium

From 999$

TALKR

Features

Omnichannel Integration: Seamless communication across phone, web, messaging, and social networks
Custom Voice Options: Configurable voice personalities with emotion analysis capabilities
API Integration: Connect with CRM, ERP, and business tools
Real-time Analytics: Comprehensive monitoring and conversation tracking
Multilingual Support: Multiple languages and dialects supported
Security Compliance: GDPR-compliant data protection with encryption
No-Code Platform: Easy-to-use interface for bot creation and management
24/7 Availability: Round-the-clock automated customer support

Virtual Workforce

Features

Seamless Data Integration: Connect and integrate multiple business systems for unified data access
Automated Responses: AI-powered email and chat management with reduced handling times
No-Code Platform: Deploy AI assistants without programming knowledge
Secure Operations: Private cloud hosting with on-premises deployment option
Knowledge Base Management: Controlled updates and improvements with approval system
Multi-Channel Support: Handle email, chat platforms, and future phone support
Real-Time Data Processing: Instant access to aggregated business information
Human Verification: Optional human review before sending communications

TALKR

Use cases

Customer Relations Management
Appointment Scheduling and Reminders
After-Sales Service
Lead Generation
Order Processing
Parcel Tracking
Customer Satisfaction Surveys
Support Ticket Management

Virtual Workforce

Use cases

Automated email response management
Customer service automation
Bookkeeping and financial task management
Internal knowledge base assistance
Logistics and supply chain management
Sales lead management and follow-ups
Support ticket resolution
Multi-language customer support

TALKR

FAQs

Can the callbot handle complex calls?

Yes, TALKR callbots can handle complex calls using advanced AIs and automation processes. They can transfer calls to human agents during business hours if necessary.

Can phone chatbots speak multiple languages?

Yes, TALKR Bots are multilingual and configured to support multiple languages and dialects, making them suitable for international markets.

How is information secured when interacting with a callbot?

TALKR prioritizes information security with data encryption, authorization management, and compliance with data protection regulations. Data is stored in the country of the project with no third-party transfers.

Virtual Workforce

FAQs

How many tokens are needed to process an average email?

Processing and writing an average email requires approximately 2,500 tokens. With 1 million tokens, you can process around 400 emails.

What business systems can Virtual Workforce integrate with?

Virtual Workforce can integrate with ERP, WMS, TMS, TOS, PIM, OMS, CRM, BI systems, manuals, custom databases, and email inboxes in real-time.

What are the average time savings for email processing?

The platform reduces average email handling time from 4.5 minutes to 1.45 minutes per email, resulting in significant time savings.