TALKR vs ConvoLinx Detailed comparison features, price

TALKR

TALKR delivers advanced AI-powered virtual assistants that revolutionize business communication across multiple channels. The platform transforms traditional contact centers by replacing outdated interactive voice response systems with intelligent, conversational AI agents that can handle complex interactions.

The solution offers omnichannel capabilities, seamlessly integrating with phone, web, messaging, and social networks while connecting to various business tools including CRM, ERP, and knowledge bases. With multilingual support and enterprise-grade security, TALKR enables businesses to automate up to 85% of customer requests in real-time.

ConvoLinx

ConvoLinx is a comprehensive AI-powered answering service that transforms how businesses manage their phone communications. The platform offers sophisticated call handling capabilities, including customizable voice interactions, 24/7 virtual reception, and intelligent call forwarding systems that ensure no business opportunity is missed.

The service integrates advanced features such as automated appointment scheduling, message taking, and custom call flows with webhook integrations. ConvoLinx distinguishes itself through its ability to seamlessly integrate into existing business processes, enabling personalized customer interactions and automated follow-up communications through email and SMS notifications.

TALKR

Pricing

Usage Based

From 14$

ConvoLinx

Pricing

Freemium

From 60$

TALKR

Features

Omnichannel Integration: Seamless communication across phone, web, messaging, and social networks
Custom Voice Options: Configurable voice personalities with emotion analysis capabilities
API Integration: Connect with CRM, ERP, and business tools
Real-time Analytics: Comprehensive monitoring and conversation tracking
Multilingual Support: Multiple languages and dialects supported
Security Compliance: GDPR-compliant data protection with encryption
No-Code Platform: Easy-to-use interface for bot creation and management
24/7 Availability: Round-the-clock automated customer support

ConvoLinx

Features

24/7 Availability: Always-ready virtual agent for continuous support
Customizable Call Flows: Tailored voice interactions and data collection
Appointment Scheduling: Automated phone-based booking system
Webhook Integration: Connect call data with third-party systems
SMS/Email Notifications: Instant alerts for missed calls
Call Forwarding: Intelligent routing based on custom rules
Message Taking: Automated customer information gathering
Booking Management: SMS booking links and website integration

TALKR

Use cases

Customer Relations Management
Appointment Scheduling and Reminders
After-Sales Service
Lead Generation
Order Processing
Parcel Tracking
Customer Satisfaction Surveys
Support Ticket Management

ConvoLinx

Use cases

Auto repair shop appointment scheduling
Small business call management
Plumbing service dispatch
Moving company inquiry handling
IT service provider support
After-hours customer service
Lead capture and qualification
Customer information collection

TALKR

FAQs

Can the callbot handle complex calls?

Yes, TALKR callbots can handle complex calls using advanced AIs and automation processes. They can transfer calls to human agents during business hours if necessary.

Can phone chatbots speak multiple languages?

Yes, TALKR Bots are multilingual and configured to support multiple languages and dialects, making them suitable for international markets.

How is information secured when interacting with a callbot?

TALKR prioritizes information security with data encryption, authorization management, and compliance with data protection regulations. Data is stored in the country of the project with no third-party transfers.

ConvoLinx

FAQs

What happens if I exceed my monthly minute allocation?

Additional minutes are billed at different rates depending on your plan: $0.40 per minute for Starter, $0.37 for Basic, and $0.35 for Professional plan.

Is there a free trial available?

Yes, ConvoLinx offers a 10-day free trial for all pricing plans.

What's the difference between monthly and yearly billing?

Yearly billing offers savings (3-8% depending on the plan) and provides the full minute balance upfront, while monthly plans reset the balance each month.