Superseek vs My AskAI Detailed comparison features, price

Superseek

Superseek transforms business content into powerful AI-driven customer service solutions that can handle up to 75% of customer queries automatically. The platform creates custom ChatGPT-like assistants that are specifically trained on a company's content, ensuring accurate and relevant responses while supporting over 95 languages.

The system features automatic content synchronization, seamless integration with existing customer service tools, and customizable lead capture forms. With no-coding required, businesses can easily configure their AI assistant's personality, branding, and response parameters while maintaining complete control over content accuracy through built-in correction tools.

My AskAI

A sophisticated AI-powered customer support platform that transforms how businesses handle customer inquiries. The system creates customized AI agents that can be trained on company-specific content, including help documentation, websites, and various document formats.

The platform seamlessly integrates with popular customer service tools like Zendesk, Intercom, and Freshdesk, offering intelligent human handover capabilities and multi-language support. With proven success in deflecting up to 84% of customer queries and reducing response times to under 60 seconds, it enables support teams to focus on more complex issues while maintaining high-quality customer service.

Superseek

Pricing

Freemium

From 19$

My AskAI

Pricing

Freemium

From 60$

Superseek

Features

Multilingual Support: Fluent responses in over 95 languages
Content Integration: Supports websites, knowledge bases, and PDF documents
Auto-Sync: Automatic content updates to maintain response accuracy
Human Handoff: Seamless transfer of complex queries to live agents
Custom Branding: Adjustable AI personality and visual elements
Answer Correction: Real-time improvements to AI responses
Lead Generation: Contextual lead capture forms
No-Code Setup: Simple configuration and website embedding

My AskAI

Features

AI Agent Training: Upload and sync unlimited webpages or documents for comprehensive knowledge base
Multi-platform Integration: Compatible with Intercom, Zendesk, Freshchat, and other major support platforms
Automated Email Response: AI email assistant for automatic customer reply handling
Analytics Dashboard: Advanced insights and performance tracking for support operations
Lead Capture: Built-in capability to collect user emails and integrate with CRM systems
Multi-language Support: Automatic language detection and localization options
Knowledge Improvement Studio: Continuous learning and optimization of AI responses
Security Compliance: GDPR and HIPAA compliance options with encrypted data storage

Superseek

Use cases

Customer support automation
Product information assistance
Knowledge base query resolution
Lead generation and capture
Multi-language customer service
Website support enhancement
Documentation assistance
Service inquiry management

My AskAI

Use cases

24/7 Customer Support Automation
Support Ticket Deflection
Internal Knowledge Base Assistant
Customer Query Resolution
Lead Generation and Capture
Support Cost Reduction
Customer Response Time Optimization

Superseek

FAQs

What is an AI credit?

Using the default GPT-3.5-turbo model costs 1 AI credit per AI response, while using GPT-4 model costs 15 AI credits per response. Users can switch between AI models anytime.

How secure is the content I add?

All uploaded documents are immediately deleted after text extraction. The platform follows security best practices and uses reputed vendors like Heroku and Supabase. Content is not accessible to OpenAI for model training.

How is it different from ChatGPT?

Unlike ChatGPT which handles general questions, Superseek is trained specifically on your business content to provide accurate product-specific information without hallucinations.

My AskAI

FAQs

What content types can I add to train my AI agent?

You can add your entire website, help docs, upload documents, PDFs and presentations. The AI agent will be able to answer questions about all uploaded content.

How secure are My AskAI's AI chatbots?

All uploaded content is stored in isolated containers with AES-256 encryption at rest and in transit. Data is never used for any purpose other than servicing API calls or customer support at your request.

Can I capture leads or email addresses with my AI agent?

Yes, you can enable 'Lead capture' to require users to provide their email address before chatting. These emails can be exported or connected to your CRM via webhook.