What is Toonimo?

Toonimo leverages artificial intelligence and machine learning to provide interactive, personalized on-screen guidance and audio-visual walkthroughs for both employees and customers. Its patented technology combines text bubbles, voice guidance, and visual cues to create intuitive, context-aware experiences that simplify onboarding, training, and support while boosting self-service rates. Supporting a wide range of enterprise applications, Toonimo offers features such as chatbots, voicebots, surveys, robotic process automation, accessibility tools, and comprehensive analytics to optimize user journeys and decision-making.

The platform is fully responsive for web and mobile, integrates seamlessly with major business systems, and is designed to reduce support costs, enhance user satisfaction, and ensure regulatory accessibility compliance. With modules for knowledge base management, multi-language support, and actionable reporting, Toonimo empowers organizations across industries to drive digital transformation and maximize platform usage with interactive, self-service solutions.

Features

Step-by-Step Walkthroughs: Personalized, interactive guidance with real-time voice and visual cues.
AI Voice & Chatbots: Conversational interfaces powered by contextual machine learning algorithms.
Robotic Process Automation: Automates repetitive business processes such as form filling and navigation.
Accessibility Widget: Automatically addresses ADA and global compliance issues for web accessibility.
Comprehensive Analytics: Tracks and reports user behavior for improved optimization and insights.
Surveys & Feedback: Integrated questionnaires and NPS collection with dashboard analytics.
Knowledge Base: Searchable, multilingual repository for training and self-service support.
Multi-platform Support: Seamless deployment across web, desktop, and native mobile applications.

Use Cases

Employee onboarding for enterprise software platforms.
Training users on complex web applications or SaaS products.
Guiding customers through form fills and application processes.
Automating repetitive support or back-office tasks.
Improving accessibility compliance for web and internal portals.
Collecting actionable user feedback and surveys on digital platforms.
Reducing support requests by enhancing self-service resources.
Optimizing sales funnels and driving higher user conversions.

FAQs

Does Toonimo support all browsers?

Yes, Toonimo is compatible with all modern browsers, including Chrome, Firefox, Safari, Edge, and Internet Explorer version 9 and up.
Can audio-visual walkthroughs be played automatically?

Walkthroughs can be set to play automatically or triggered by user actions, such as clicking a button or based on user behavior on the page.
Which languages are supported for audio walkthroughs?

Toonimo supports audio playback in any language and can automatically detect and trigger the appropriate language based on user location.