CoSupport AI
What is TIXAE Agents?
TIXAE Agents is a comprehensive platform designed for creating, deploying, and managing AI-powered voice and text agents. It provides a range of tools to develop and customize agents, allowing seamless integration across multiple communication channels such as WhatsApp, Discord, Instagram, and Facebook.
The platform features robust monitoring capabilities, including real-time transcripts, live handoff options, and detailed analytics. Users can easily manage knowledge bases, utilize regional vector databases for precise responses, and customize the agent's branding with custom logos and domains.
Features
- Agent Creation Tool: Build branded agents using an intuitive platform or Voiceflow integration.
- KB Management: Regional vector databases for fast and reliable context-based search.
- Conversations: Real-time monitoring of every session across multiple channels.
- Live Handoff: Intercom-style handoff for seamless transition from AI to human support.
- Analytics: Deep insights into user engagement and performance metrics.
- UI Engine & Elements: Interactive elements like buttons, carousels, and images.
- Clean Themes: Customizable themes to match brand aesthetics.
- Channels: Agent deployment on Web, WhatsApp, Discord, Google Chat, and more.
- Docs & APIs: REST APIs and helper functions for integration with other services.
- Custom Branding: Full branding control, including logos and custom domains.
Use Cases
- Deploying AI customer support agents on messaging platforms.
- Creating branded AI assistants for businesses.
- Managing and monitoring multi-channel AI agent interactions.
- Reselling white-labeled AI agents to clients.
- Integrating AI agents with existing business systems via API.
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