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SocialScore
AI Customer Persona Platform for E-commerce & Fintech

What is SocialScore?

SocialScore is a digital AI customer persona platform that uses external data to build comprehensive profiles of website visitors. By analyzing 500+ external digital characteristics—including social presence, interests, and digital footprint—the platform reveals who users are before they fill out a form. This external intelligence enables e-commerce and fintech teams to achieve true personalization, accurate segmentation, and predictive analysis that drives revenue and reduces customer acquisition costs.

The platform offers two engines: the Growth Engine for revenue optimization through AI personas and predictive profiling, and the Intelligence Engine for identity enrichment and fraud prevention. SocialScore integrates via a single API with sub-200ms latency, requires no data science team, and provides instant ROI. It is trusted by forward-thinking companies and is GDPR compliant.

Features

  • AI Personas: Profiles users across 30+ digital interest categories using external data.
  • Predictive Profiling: Identifies which users are likely to convert.
  • Audience Export: Allows activation of segments for targeting.
  • Hyper-Personalization: Generates dynamic offers based on real user profiles.
  • Identity Enrichment: Combines 500+ digital characteristics with 150+ local OSINT databases.
  • Fraud Signals: Real-time detection of fraudulent behavior.
  • API Integration: Sub-200ms response time for seamless integration.

Use Cases

  • E-commerce personalization to increase conversion and revenue.
  • Fintech customer intelligence for identity verification and risk assessment.
  • iGaming fraud prevention and VIP identification.
  • Agencies offering audience intelligence as a premium service.

FAQs

  • What data does SocialScore use to build customer personas?
    SocialScore uses over 500 external digital characteristics, including social presence, interests, digital footprint, and data from 150+ local OSINT databases, all from publicly available sources.
  • How does SocialScore integrate with my existing systems?
    SocialScore provides a single API with sub-200ms response time, enabling easy integration without technical headaches or need for a data science team.
  • Is SocialScore GDPR compliant?
    Yes, SocialScore is GDPR compliant and only uses publicly available data, ensuring privacy and security.
  • Can SocialScore help with fraud prevention?
    Yes, the Intelligence Engine provides real-time fraud signals by analyzing external digital characteristics and local OSINT databases to detect suspicious behavior.

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