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What is Skedulo?
Skedulo is a comprehensive solution designed to streamline and optimize the management of deskless and mobile workforces. Leveraging intelligent AI-driven scheduling and dispatching capabilities, Skedulo ensures the right employee is matched to the right job while accounting for factors such as skills, availability, and travel time. The platform integrates seamlessly with existing business systems, including Salesforce, and provides businesses with tools for dynamic messaging, real-time analytics, and in-depth workforce insights.
Featuring mobile applications for iOS and Android, Skedulo connects office staff and field workers in real time, facilitating communication, task management, and data collection on the go. The platform supports a variety of industries, from healthcare and utilities to real estate and public sector organizations, offering flexible, scalable solutions across scheduling, rostering, and workforce engagement needs.
Features
- Intelligent Scheduling: Optimizes workforce assignments using AI to account for skills, availability, and travel time.
- Automated Dispatching: Sends jobs and notifications to field workers via SMS and push notifications.
- Shifts & Rostering: Manages fixed location and mobile shift scheduling for diverse workforce needs.
- Mobile Workforce App: Enables field staff to manage schedules, collect data, and communicate in real time.
- Dynamic Messaging: Provides instant communication capabilities between office and mobile teams.
- Real-Time Analytics: Offers insights into workforce productivity and operational efficiency.
- Integration Support: Seamlessly connects with Salesforce and other enterprise systems.
- Leave & Availability Management: Allows staff to submit unavailability and track leave requests.
- Resource Tracking: Uses calendars, Gantt charts, and maps for real-time monitoring.
- Customizable Workflow: Adapts to specific operational requirements and scales with business growth.
Use Cases
- Coordinating healthcare provider appointments and home care visits.
- Managing mobile field service teams across utilities and telecommunications organizations.
- Scheduling residential services like cleaning or maintenance.
- Optimizing staff allocation for nonprofit fieldwork projects.
- Aligning travel times and skills for real estate inspections and appraisals.
- Streamlining operations for public sector fieldwork teams.
- Supporting remote diagnostics and laboratory service visits.
- Enhancing productivity through advanced analytics and real-time collaboration.
FAQs
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What support is provided as part of a Skedulo subscription?
Support is included with every license purchase, offering defined response times, 24/7 access to the online Support Portal, training guides, downloadable resources, and explanatory product videos. -
Do I need to buy a Salesforce license for all field workers?
No, the Skedulo license provides the necessary user access. Only back-office or scheduling users may require Salesforce licenses for extensive platform use. -
Can Skedulo be customized for specific business needs?
Yes, Skedulo offers customization and configuration through its Professional Services Team and implementation partners. -
Is monthly billing available for Skedulo subscriptions?
No, Skedulo does not offer monthly billing. -
What happens if I need to change the number of users during my subscription?
Additional user licenses can be added during the contract year with prorated billing for the remainder of the subscription period.
