What is simpleERB?
simpleERB provides restaurants with a cloud-based reservation and booking management system designed to streamline guest bookings and reduce no-shows. Users can register, set up, and manage their restaurant’s reservations across unlimited devices and users without any new hardware requirements. The platform offers flexible scheduling, table and area management, customer database building, and secure payment processing capabilities.
With features such as drag-and-drop reservation moves, remote monitoring, waitlist management, automated SMS and email reminders, and advanced analytics, simpleERB enhances operational efficiency and customer experience. The solution also supports social media bookings, yield management, and special event floor planning, making it suitable for restaurants of all sizes seeking to maximize revenue and optimize their booking process.
Features
- Cloud-Based Platform: No extra hardware required, works on PCs, Macs, POS systems, and iPads.
- Unlimited Users and Devices: No restrictions on users, devices, or restaurant areas.
- Flexible Booking Management: Drag-and-drop reservation movement and remote live monitoring.
- Integrated Payments and Credit Card Holds: Securely take payments and process card holds to reduce no-shows.
- Automated Reminders: Sends SMS and email reminders to reduce late cancellations.
- Customer Database and Analytics: Build a customer database and access advanced analytics for performance tracking.
- Social Media Integration: Accept bookings from web, Facebook, Twitter, and Instagram.
- Special Event Planning: Custom floor plans for events like Valentine's Day and Christmas.
- Yield Management: Tools for maximizing revenue per cover.
- Waitlist and Cancellation Handling: Manage a waitlist and implement cancellation policies.
Use Cases
- Streamlining restaurant guest reservation management.
- Reducing no-shows and late cancellations using card capture and payment features.
- Building a central customer database for restaurant marketing.
- Accepting online bookings via the web and social media platforms.
- Creating special seating plans for high-demand events.
- Monitoring restaurant performance and reservations remotely.
- Managing multiple staff and user access simultaneously.
- Handling restaurant table allocation during peak times.
FAQs
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What does “unlimited users|devices|covers” mean?
All plans allow for as many users and devices as needed at no extra cost, with the Pro plan and above offering unlimited covers each month. -
Will we be charged when the trial's up?
No credit card is required for the trial, and you will only be charged if you choose to continue after the free trial period. -
Can we cancel our subscription at any time?
Yes, subscriptions can be cancelled at any time and will take effect at the beginning of the next billing period. -
Does simpleERB work on all devices?
Yes, simpleERB operates on PCs, Macs, POS systems, iPads, and is multi-user compatible. -
How does simpleERB handle VAT for international customers?
VAT is charged at 20% for UK customers, while EU customers with a valid VAT number are exempt. Non-EU customers do not pay VAT.
