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What is Hostme?
Hostme delivers a world-class reservation and table management solution crafted for modern hospitality businesses. The platform empowers restaurants, bars, event venues, and hospitality groups with tools to automate and optimize the guest journey—from online reservations and waitlists to event and order management. Advanced capabilities enable real-time table assignment, visual floor mapping, and guest communication, helping staff enhance service quality and accommodate more guests efficiently.
Hostme integrates with major POS systems and popular online channels, enabling businesses to accept reservations directly from their website, social media, or platforms like Google, Facebook, and Instagram. Equipped with customizable table statuses, analytics reporting, multi-location support, and digital guestbooks for personalized service, Hostme transforms daily operations to boost guest satisfaction, reduce no-shows, and maximize revenue while maintaining high uptime reliability.
Features
- Reservation Management: Accept online and in-house reservations 24/7 from multiple booking channels.
- Table Management: Visual floor mapping with one-click table assignments and occupancy tracking.
- Waitlist Management: Online guest queueing and automated SMS notifications.
- Event Management: Ticket management and attendance control for in-venue events.
- Online Ordering: Integrated order pacing for phone and online orders to optimize kitchen output.
- POS Integration: Connect with POS systems for real-time data synchronization.
- Advanced Analytics: Comprehensive reporting on reservations, wait times, and staff utilization.
- Digital Guestbook: Maintain guest preferences and special requests for personalized experiences.
- Customizable Guest Messaging: Automated confirmations and updates via SMS and email.
- Multi-Language and Multi-Device Support: Platform available in multiple languages and accessible from any device.
Use Cases
- Managing restaurant reservations and guest seating efficiently.
- Automating waitlist process with real-time SMS notifications.
- Organizing and managing ticketed events for venues or wineries.
- Taking and pacing online food orders to reduce kitchen overload.
- Coordinating staff schedules and server rotations in busy venues.
- Tracking guest preferences for loyalty and personalized service.
- Handling multi-location operations for restaurant groups or chains.
- Integrating reservation features into a business website or social media channel.
FAQs
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What is included in Hostme's standard subscription plans?
Hostme’s MEZZO and GRANDE plans include reservation, waitlist, and table management, event management tools, analytics reporting, guest messaging, online ordering, and support, with additional benefits like POS integration and custom branding available in higher tiers. -
How does Hostme help reduce no-shows?
Hostme allows businesses to request reservation deposits or charge cancellation fees, helping to minimize the financial impact and frequency of no-shows. -
Can Hostme be integrated with my current website or POS system?
Yes, Hostme supports integrations through widgets, HTML scripts, WordPress plugins, and direct connections with major POS systems for real-time data exchange. -
Is there a limit to the number of users or devices per location?
Hostme allows unlimited users and devices per account, ensuring teams of all sizes can access and manage operations seamlessly. -
Does Hostme offer support and training?
Hostme provides premium or dedicated support and free staff training, included with all subscription plans.
Helpful for people in the following professions
Hostme Uptime Monitor
Average Uptime
100%
Average Response Time
220.5 ms
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