What is QSR Automations (ConnectSmart® Suite)?
QSR Automations offers the ConnectSmart® Suite, a comprehensive range of software and hardware solutions designed to optimize and modernize restaurant operations. Its flagship products include advanced kitchen display systems, guest management tools, off-premise dining integrations, and recipe management, all seamlessly connected to improve workflow, reduce ticket times, and ensure food quality across single and multi-location establishments.
The platform features real-time analytics, robust data visualizations, and centralized dashboards, enabling restaurants to efficiently manage orders, seating, and delivery while capitalizing on automation to maximize productivity. Seamless integrations with over 80 POS partners and flexible APIs complete the technology stack, supporting efficiency and profitability in today's competitive dining landscape.
Features
- Kitchen Display System: Streamlines back-of-house operations and reduces ticket times.
- Guest Management: Enhances front-of-house operations with analytics and real-time messaging.
- Off-Premise Dining Integration: Connects in-store POS, delivery, and takeout for a unified experience.
- Real-Time Analytics: Offers dashboards and data visualizations for operational insights.
- Recipe Management: Centralizes recipes, updates, and allergy information for staff training and consistency.
- Seamless POS Integration: Supports over 80 POS partners for hassle-free adoption.
- Centralized Data Storage: Provides historical and live data exports for business intelligence.
- 2-Way SMS Notifications: Improves guest communication and waitlist management.
- Auto Updates Across Locations: Ensures consistency in multi-site management.
- Durable Hardware: Reliable touchscreen, controllers, and accessories built for kitchen environments.
Use Cases
- Streamlining kitchen workflow and reducing food ticket times during peak hours.
- Managing restaurant seating, reservations, and waitlists more efficiently.
- Integrating delivery and takeout orders with kitchen operations and POS systems.
- Enhancing guest experiences through real-time order updates and notifications.
- Providing consistent meal quality and easy recipe access across multiple locations.
- Analyzing operational data for performance trends and decision-making.
- Training staff quickly with centralized, up-to-date recipes and allergy alerts.
- Coordinating multi-location restaurant operations from a single dashboard.
FAQs
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What types of restaurant operations does ConnectSmart® support?
ConnectSmart® facilitates kitchen automation, guest management, off-premise dining integration, and recipe access, supporting both single and multi-location restaurant businesses. -
Can ConnectSmart® integrate with existing POS systems?
Yes, ConnectSmart® easily integrates with over 80 POS partners, ensuring seamless adoption and enhanced restaurant workflow. -
Does the platform provide real-time data analytics?
Yes, users benefit from real-time analytics, data visualizations, and centralized dashboards for informed decision-making and operational oversight.
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