What is Crystal?
Crystal is an AI platform designed to enhance communication and understanding in professional settings. It offers personality data and communication advice to help users tailor their interactions for improved outcomes. The platform analyzes individuals' behavioral patterns and provides insights for effective communication, both internally with colleagues and externally with prospects and customers.
Crystal integrates with commonly used platforms, delivering pre-meeting insights and personalized communication tips. The service also supports prospecting by providing information on individuals before meetings, including personalized outreach recommendations and closing strategies. Crystal's secure and compliant API allows for enriching applications with personality data.
Features
- Personality Assessments: DISC, Enneagram, Strengths, Values, and more.
- Communication Quick Tips: Guidance for various interaction scenarios.
- Personalized Communication Advice: Tips for emails, verbal communication, and meetings.
- Chrome Extension: Personality insights embedded in LinkedIn, HubSpot, and Salesforce.
- Virtual Meetings: Personality insights displayed on video feeds (Google Meet, Zoom coming soon).
- Calendar Integration: Automated emails with DISC type overviews before meetings.
- Writing Assistant: Real-time suggestions for better communication.
- Playbooks: Communication insights for teams, sales, and hiring.
- CRM Enrichment: Integration with Salesforce and HubSpot for personality data enrichment.
- API Access: Integrate personality data into your own products.
Use Cases
- Pre-meeting preparation for sales professionals.
- Improving internal communication within teams.
- Personalizing outreach to prospects and customers.
- Segmenting contacts for marketing campaigns.
- Hiring candidates with optimal personality fit.
- Enhancing negotiation and persuasion techniques.
- Understanding communication preferences of clients and co-workers.
FAQs
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What are profile credits?
Profile credits are counted whenever a Crystal DISC assessment is completed or a new profile is viewed using our Chrome Extension. Once a profile is created, every user in your organization has full access to that profile. -
How long is my free account accessible for?
Your free account will be saved and available to you, even after your 10 free profile credits have been used. -
Can I pay monthly billing?
Our Premium plan at $49/month does not support a monthly billing option. For monthly billing options on all Business plans, please reach out to your account executive. -
Can I cancel, upgrade, or downgrade at any time?
Yes. You can cancel, upgrade, or downgrade your plan via the billing settings or by reaching out to your dedicated customer success manager. All cancellations and downgrades will take place at the end of your billing cycle, while upgrades will take place immediately. -
What onboarding, training, and support is included?
Support is only provided for our PREMIUM or BUSINESS plans. Those on our PREMIUM plan can get support by emailing our support inbox. Those on our BUSINESS plan get assigned a dedicated Customer Success Manager where onboarding and training comes with the package.
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