What is Chat Outsource?

Chat Outsource delivers professional live chat agent services supported by a robust, customizable chat software—absolutely free with any plan. Designed for around-the-clock customer engagement, their industry-certified agents ensure rapid response times and a high conversion rate by interacting proactively with website visitors. With over 10 years of experience and more than one million clients worldwide, Chat Outsource focuses on driving sales growth, optimizing lead conversion, and maintaining excellent customer relations for businesses of any size and across various industries.

The solution is built for reliability, providing secure encryption, zero downtime, and multilingual support, ensuring seamless integration and user-friendly operation. Businesses benefit from a deeply analyzed, automated knowledge base tailored to their industry, 24x7 agent availability, and detailed monthly reporting. Multiple payment options are supported, and pricing starts as low as $99 per month, with flexible packages and no lock-in contracts. Users can request a free live demo to experience service quality before making a commitment.

Features

Certified Live Chat Agents: Industry-trained agents available 24x7
Free Chat Software: Secure, customizable, and multilingual chat widget included
Guaranteed Rapid Response: Under 1-minute reply times for customer queries
Automated Knowledge Base Creation: In-depth website traffic analysis to customize solutions
Multilingual Support: Serve customers in multiple languages
Detailed Monthly Reporting: Track engagement and customer support outcomes
Flexible Pricing Packages: Agent-based, chat-based, and 24x7 coverage plans
Secure Encryption & Zero Downtime: Reliable service with high data security
No Lock-in Contracts: Upgrade, downgrade, or cancel at any time
Integration Across 52+ Industries: Widely adaptable for different business sectors

Use Cases

Boosting lead conversion rates for e-commerce businesses
Outsourcing customer support for real estate agencies
Providing 24x7 live chat assistance for healthcare service websites
Supporting online education portals with instant student query resolutions
Enhancing hospitality industry client engagement through proactive chat
Managing customer service for financial institutions
Handling sales inquiries for technology startups
Scaling support operations for SaaS companies

FAQs

What industries does Chat Outsource support?

Chat Outsource provides live chat agent services and chat software for over 52 industries, including e-commerce, real estate, healthcare, education, technology, and hospitality.
Is there a lock-in contract for Chat Outsource plans?

No, there are no lock-in contracts. Users can upgrade, downgrade, or cancel plans at any time.
How quick is the response time from live chat agents?

Chat Outsource agents aim to respond to customer queries in under one minute.
Does the package include multilingual support?

Yes, the chat software offers multilingual support to cater to a global customer base.