Slack customer support platform - AI tools

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Wrangle is an agentic ITSM platform that automates support ticketing and workflows directly within Slack, leveraging AI to deflect tickets, suggest responses, and provide insights.

• Freemium
• From 39$

JustReply is a customer support tool designed for teams using Slack. It enables teams to manage, respond to, and resolve customer support conversations directly within Slack.

• Free Trial
• From 19$

Smallchat enables businesses to manage website visitor conversations directly within Slack, helping convert visitors into customers through seamless communication tools.

• Freemium
• From 20$

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

Enjo.AI is a GenAI copilot that integrates Jira with Slack, enabling users to create, manage, and resolve Jira tickets directly within Slack, leveraging AI for automated support and insights.

• Contact for Pricing

SMS to Slack enables seamless two-way SMS and MMS communication within Slack, allowing teams to manage messaging, notifications, and customer conversations in one organized space.

• Usage Based
• From 10$

StartADAM centralizes customer conversations from WhatsApp, SMS, Telegram, and more into Slack or Microsoft Teams, leveraging AI to enhance communication and CRM integration.

• Freemium
• From 89$

Fogbender is an AI-powered B2B customer support platform that provides embedded team messaging and omnichannel support solutions to streamline communication and reduce chaos in business-to-business interactions.

• Contact for Pricing

Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

• Free Trial
• From 29$

Support Board is an AI-powered chat system designed to automate customer communication for support and marketing on WordPress and PHP sites.

• Freemium
• From 5$

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

Centro enhances team effectiveness by integrating Salesforce with Microsoft Teams and Slack through native, no-code tools and automations, streamlining workflows and improving collaboration.

• Paid
• From 15$

Troopr offers AI assistants designed for enterprises to automate routine tasks and optimize processes for project management and customer/employee support, integrating seamlessly with Slack, Jira, and Confluence.

• Free Trial
• From 49$

estatus.io offers a comprehensive status page and incident communication platform, enabling organizations to keep customers informed, improve incident response times, and increase transparency during system outages or scheduled maintenance events.

• Paid
• From 29$

ResQ Chat Ops streamlines incident management by integrating with Slack for real-time collaboration, automated postmortems, and actionable insights, optimizing operational resilience for teams.

• Freemium

Desky is a streamlined help desk platform that simplifies customer support with ticketing, live chat, and knowledge base features, designed for online sellers, freelancers, and small businesses.

• Freemium
• From 5$

Abbot is a programmable smart assistant that integrates with your team chat to track customer conversations, automate tasks, and provide insights.

• Paid
• From 49$

incident.io is an AI-powered incident management platform offering on-call scheduling, rapid response, and automated status updates, designed to support modern teams in minimizing downtime and improving resolution times.

• Freemium
• From 19$

Chiller Forge offers intelligent Slack integrations designed to automate responses and notify users about online status changes, making Slack communication more efficient.

• Other

Simple Work Apps is an AI-powered team engagement platform that integrates with Slack to boost employee satisfaction and team happiness through automated coffee chats, birthday celebrations, and polls & surveys.

• Freemium

Patra is an AI tool that enables users to manage Jira tickets directly within Slack using natural language commands, streamlining workflows and reducing context switching.

• Free Trial