Omnichannel customer communication AI - AI tools

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

CommBox is an AI-driven customer communication platform offering omnichannel engagement, automated workflows, and generative AI tools to enhance customer service and agent productivity.

• Contact for Pricing

EchoDial is a web application designed to enhance business communication through automated calls, SMS/MMS, emails, and AI-powered content generation for emails, social media, images, and SEO.

• Paid
• From 50$

CloudContactAI is a marketing automation platform leveraging AI agents to enhance customer communication via email, SMS, and voice for improved engagement and sales.

• Free Trial
• From 25$

Bling centralizes customer calls, texts, emails, social media, and webchat into one application, leveraging AI to help B2C businesses grow revenue and enhance customer satisfaction.

• Free Trial
• From 20$

Intellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.

• Contact for Pricing

AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

• Contact for Pricing

Kenyt.ai is an AI-powered platform offering omnichannel agents (chat, voice, email) to automate marketing, sales, support, HR, and ITSM tasks, boosting customer and employee experiences.

• Freemium
• From 20$

Insighto.ai is a comprehensive AI-powered communication platform offering multilingual chatbots and voice agents for customer support across multiple channels, including live chat, phone, SMS, Messenger, WhatsApp, and Instagram.

• Freemium
• From 24$

Kommunicate is an AI-powered customer service automation platform that enables businesses to deploy generative AI chatbots and automate customer support across various channels.

• Paid
• From 100$

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

ThinkOwl provides an AI platform to automate customer communication, streamline business processes, and enhance customer support efficiency through conversational AI and intelligent automation tools.

• Freemium
• From 42$

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

• Contact for Pricing

Smart Communications offers a scalable cloud-based platform for enterprises to deliver personalized, AI-powered omnichannel customer conversations, optimize data collection, and ensure regulatory compliance across financial, insurance, healthcare, and other sectors.

• Contact for Pricing

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Flochat is an AI-powered omnichannel communication platform that enables businesses to automate customer interactions across 15+ messaging channels with ChatGPT integration and advanced e-commerce capabilities.

• Freemium
• From 55$

Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

• Paid
• From 25$

Chatbot.team offers an omnichannel platform leveraging AI to enhance customer engagement, streamline operations, and provide data-driven insights.

• Free

Chative.io is an AI-powered customer engagement platform designed for e-commerce, automating sales assistance, support, and personalized interactions across multiple channels to boost productivity and customer loyalty.

• Freemium
• From 10$

Cheerio AI is an omnichannel platform designed to automate marketing, sales, and customer support across WhatsApp, Instagram, Email, and SMS.

• Free Trial
• From 12$

Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

• Usage Based

echowin is an advanced AI agent builder platform that enables businesses to deploy intelligent AI assistants across multiple channels including phone, chat, and Discord for 24/7 customer engagement in over 30 languages.

• Freemium
• From 49$

Mondo Chat is an AI-powered omnichannel communication platform that unifies customer interactions across multiple channels with advanced automation, analytics, and accessibility features.

• Freemium
• From 22$

TrueLark is an AI communications platform automating customer service, scheduling, and marketing for businesses in sectors like dental, beauty, and fitness.

• Contact for Pricing

Helpix AI offers automated customer service with an omnichannel approach, enhancing customer interactions with advanced AI technologies.

• Contact for Pricing
• API

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

byVoice is a comprehensive Conversational AI platform designed to automate voice and chat communications for businesses, offering advanced speech analytics, chatbots, and seamless integrations for enhanced customer interactions.

• Freemium
• From 19$

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.

• Usage Based
• From 49$