Omni-channel customer experience software - AI tools

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

NobelBiz Omni+ is a flexible, cloud-based omnichannel contact center platform designed to centralize customer interactions, streamline agent workflows, and empower businesses with advanced reporting and management features for inbound and outbound communication.

• Contact for Pricing

Netomi is an AI-powered customer service platform that leverages sanctioned generative AI to automate customer support, offering both auto-pilot and co-pilot modes for enhanced customer experience across multiple channels.

• Contact for Pricing

Mondo Chat is an AI-powered omnichannel communication platform that unifies customer interactions across multiple channels with advanced automation, analytics, and accessibility features.

• Freemium
• From 22$

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

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OmniOutreach offers a comprehensive omnichannel system for optimizing outreach campaigns, featuring automated scripting, customized follow-ups, and secure lead management.

• Free Trial
• API

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

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Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

• Free Trial
• From 19$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Nextiva's AI-powered Unified-CXM platform delivers personalized experiences throughout the entire customer journey, unifying all customer interactions and providing real-time insights.

• Paid
• From 20$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing