knowledge management software for customer support - AI tools

PHPKB is a comprehensive knowledge management software that streamlines information sharing, enhances customer support, and boosts team productivity through AI-driven features and multilingual capabilities.

• Freemium
• From 25$

SupportHero is a powerful Knowledge Management System that delivers instant answers to customers, reduces ticket volume, and boosts satisfaction 24/7 through an intuitive interface and advanced features.

• Freemium
• From 49$

Jochem AI is an enterprise-grade knowledge management solution that provides instant answers to customer and employee questions while continuously learning and improving its knowledge base through expert interactions.

• Contact for Pricing

KnowledgeBase is an AI-powered knowledge base software designed for fast customer support and easy self-service. It offers features like AI search, multiple knowledge bases, and AI-driven article generation.

• Paid
• From 49$

Botwise is an AI-powered knowledge management tool designed to help teams and customers find information instantly across various sources like files, documents, drives, sites, and knowledge bases, significantly improving search speed and efficiency.

• Free Trial

Kundo is an AI-powered customer service platform that integrates case management and self-service, using AI to maintain knowledge, answer customers directly, and enhance agent performance from day one.

• Contact for Pricing

Swarmica is an AI-powered platform that combines helpdesk and knowledge management to streamline support operations, improve customer satisfaction, and reduce ticket volume through automation and intelligent workflows.

• Paid
• From 45$

Ariv is an AI-powered knowledge management solution that integrates with Slack and Microsoft Teams, helping teams find information quickly and efficiently. It processes company documents and FAQs to create a dynamic knowledge graph, saving teams up to an hour per day per member.

• Freemium
• From 5$

FAQ Hub is an AI-powered knowledge base and chatbot platform that transforms chaotic support history into structured, controllable content to deflect up to 70% of support tickets.

• Freemium
• From 44$

Stonly is a knowledge platform designed to enhance customer service efficiency by empowering agents and enabling customer self-service through personalized knowledge, AI, and automation.

• Freemium

Knowmax is an AI-powered knowledge management platform that empowers CX teams to deliver consistent, mistake-proof service across all touchpoints.

• Contact for Pricing

Accordian is an AI-powered knowledge management solution that helps businesses save time by providing direct quotes from company content and expert responses, with features for sales enablement, customer support, and automated learning.

• Free Trial
• From 59$

Kipwise is an AI-powered team wiki solution designed to centralize knowledge, automate sharing, and improve team collaboration and efficiency.

• Free Trial
• From 126$

Elium is an AI-powered knowledge management platform that helps organizations centralize and share information efficiently, featuring smart search capabilities, content verification workflows, and multi-language support.

• Paid
• From 15$

Logycore is an AI-powered knowledge management platform designed to standardize processes, train staff, and streamline business operations. It enables businesses to centralize documentation, automate employee training, and enhance organizational efficiency.

• Free Trial
• From 40$

KMS Lighthouse provides an AI-driven knowledge management system designed to streamline information retrieval, reduce customer handling times, and improve team training and onboarding for enterprises.

• Contact for Pricing

Tettra is an AI-powered knowledge base platform that integrates with Slack to provide instant answers from company documentation, helping teams reduce time spent searching for information by 35%.

• Freemium
• From 4$

Helpjuice is an AI-powered knowledge base software designed to streamline customer support and internal knowledge management. It offers features like AI search, customizable themes, and robust analytics.

• Paid
• From 120$

ASELECTOR is an AI-powered no-code platform for complaints management, customer service, and sales automation, featuring decision trees, chatbots, and workflow automation to improve efficiency and customer satisfaction.

• Freemium
• From 20$

Breef Docs provides an AI-powered knowledge base for businesses, allowing teams to access information faster and smarter. It offers personalized AI grounded in your business data, with secure access and natural language interaction.

• Paid

eGain is an advanced AI-powered knowledge management platform designed to provide consistent and trusted answers for customer service across self-service, contact centers, and enterprise teams.

• Contact for Pricing

AnswerDash is an AI-powered self-service platform that predicts customer questions based on webpage context, providing instant answers to reduce support tickets and improve user experience.

• Contact for Pricing

Gems is a personal knowledge assistant that helps users retrieve and organize information through simple questions, offering synthesized answers from connected knowledge sources without manual organization.

• Freemium
• From 8$

Siedesk offers an intuitive knowledge base, FAQ pages, and help center creation tool, enhancing customer and collaborator experiences with GPT-assisted content.

• Paid
• From 10$

Pigro is an AI-powered search engine that simplifies finding precise answers within your organization's knowledge base, boosting productivity and saving time.

• Contact for Pricing

Helplify is an AI-powered customer support platform that helps businesses build knowledge bases, deliver answers through smart widgets, and manage tickets in one streamlined system.

• Freemium
• From 24$

Activeo Celtycs provides AI-powered customer experience management solutions, including quality monitoring, knowledge management, and customer feedback analysis, to help businesses optimize their contact centers and improve customer relationships.

• Contact for Pricing

Answered.so is a comprehensive customer service platform that combines GPT-powered chatbots, knowledge base management, and intelligent search capabilities to resolve up to 70% of customer inquiries automatically.

• Freemium
• From 24$