Enterprise AI solutions for CX - AI tools

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

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ZBrain is a unified platform providing end-to-end AI enablement for enterprises, from readiness assessment and opportunity identification to custom AI application development and deployment.

• Free Trial
• From 999$

Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

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CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

dbNix AI is an enterprise-grade platform offering comprehensive AI solutions including workspace automation, contact center management, asset inventory, and HR processes, designed to streamline business operations and enhance efficiency.

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Metric provides enterprise AI solutions, specializing in Machine Learning, Data Analytics, Deep Learning, NLP, and Computer Vision to help businesses uncover potential and optimize operations.

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CNTXT offers tailored AI strategies and data services, helping businesses extract actionable value from data and streamline AI application development.

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Your Personal AI provides enterprise-grade AI solutions to automate workflows, enhance decision-making, and drive business growth. Services include data collection, annotation, AI consulting, and custom AI development.

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Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.

• Paid
• From 75$

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

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xnode is an AI-powered platform that enhances business outcomes by connecting people, processes, and systems. It offers AI agent teams for streamlined workflows and improved efficiency.

• Freemium

Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.

• Freemium

Enterprise Bot is an AI-powered platform that provides enterprise-grade conversational solutions across multiple channels, integrating with LLMs like ChatGPT, Gemini, and Amazon Bedrock to automate customer service and employee support operations.

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Xpress AI empowers businesses to build intelligent agents that adapt, learn, and drive real business value, moving beyond traditional RPA.

• Paid
• From 100$

Metrixon provides role-based AI assistants that deliver tailored insights and suggestions by analyzing internal data and market trends, enabling faster, data-driven decisions for businesses.

• Freemium

Command.ai is an enterprise platform offering AI-guided nudges and support solutions, combining product tours, surveys, and intelligent customer support features with advanced personalization capabilities.

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Comarch is a technology company offering AI-powered enterprise solutions including chatbots, predictive maintenance, sentiment analysis, and intelligent analytics for various industries including telecommunications, healthcare, and finance.

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CX Genie is an AI-powered customer support platform that enhances engagement, automates responses, and streamlines workflows. It offers solutions like AI chatbots, help desk, and ticket management to improve customer satisfaction and business growth.

• Freemium
• From 15$

Xeven Solutions is an AI development company offering custom solutions in machine learning, natural language processing, computer vision, and more. They empower businesses to improve decision-making, automate operations, and boost profits.

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ResponseCX provides AI-powered customer service for Shopify brands, automating ticket resolution, order changes, and returns with 24/7 availability and high customer satisfaction.

• Paid
• From 1520$

HELPX.AI revolutionizes customer service with AI-powered chatbots, offering 24/7 support, intelligent responses, and seamless integration. Enhance customer experience and streamline operations with this customizable platform.

• Freemium
• From 39$

Codvo AI delivers strategic enterprise solutions that transform data into measurable value, helping businesses accelerate growth through custom AI implementations.

• Freemium

C3.ai provides enterprise AI applications and a development platform that helps organizations implement and scale AI solutions across various industries including manufacturing, financial services, government, utilities, and defense.

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