customer communication tools - AI tools

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

EchoDial is a web application designed to enhance business communication through automated calls, SMS/MMS, emails, and AI-powered content generation for emails, social media, images, and SEO.

• Paid
• From 50$

Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

• Usage Based

Bling centralizes customer calls, texts, emails, social media, and webchat into one application, leveraging AI to help B2C businesses grow revenue and enhance customer satisfaction.

• Free Trial
• From 20$

Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.

• Freemium
• From 19$

MsgBubble is an AI-powered business communication platform designed to help businesses manage customer interactions across multiple channels like SMS, email, web chat, and social media, improving engagement and conversion rates.

• Freemium
• From 49$

Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

• Contact for Pricing

Sociocs centralizes customer communication across multiple channels like SMS, WhatsApp, Facebook Messenger, and Google Reviews into a shared team inbox. It offers features like bulk messaging, automated bots, and web chat to enhance customer engagement and team productivity.

• Freemium
• From 24$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.

• Contact for Pricing

Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and provides actionable insights for sales and customer support teams.

• Paid
• From 30$

Mtalkz is a leading cloud messaging platform providing Bulk SMS, WhatsApp API, RCS, IVR, and email solutions to help businesses reach more customers and drive higher ROI.

• Paid
• From 999$

CEQUENS provides global communication and engagement solutions, enabling businesses to connect with customers efficiently and reliably through various channels. Their AI-powered platform offers a range of tools for enhanced customer interaction and streamlined communication workflows.

• Contact for Pricing

CommBox is an AI-driven customer communication platform offering omnichannel engagement, automated workflows, and generative AI tools to enhance customer service and agent productivity.

• Contact for Pricing

Callbell is a multi-agent platform enabling businesses to manage customer communications across WhatsApp, Messenger, Instagram, and Telegram from a single inbox.

• Free Trial
• From 15$

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

Kommunicate is an AI-powered customer service automation platform that enables businesses to deploy generative AI chatbots and automate customer support across various channels.

• Paid
• From 100$

CloudContactAI is a marketing automation platform leveraging AI agents to enhance customer communication via email, SMS, and voice for improved engagement and sales.

• Free Trial
• From 25$

Fonada is a comprehensive cloud telephony and CPaaS platform offering AI-enabled voice, SMS, and communication solutions for businesses. It provides IVR, cloud contact center, and AI-powered customer engagement tools with omnichannel integration capabilities.

• Contact for Pricing

Datagen is a CPaaS platform that offers services to integrate real-time communication into existing applications, including SMS, voice, and email.

• Usage Based

Corefactors offers an all-in-one RevOps CRM platform designed to manage the entire customer lifecycle, integrating sales, marketing, support, and success operations to drive revenue growth.

• Freemium
• From 9$

Messagely offers an all-in-one platform featuring live chat, chatbots, targeted messaging, and a shared inbox to help online businesses enhance customer acquisition, engagement, and support.

• Free Trial
• From 29$

Apifonica offers intelligent automation solutions for customer interactions, including AI-powered voicebots, SMS marketing, and global telephony services. It helps businesses automate communication, saving time and improving customer engagement.

• Contact for Pricing

Klaviyo is a unified marketing automation platform that enables personalized customer experiences through email, SMS, mobile push notifications, and reviews, powered by real-time data and AI-driven insights.

• Freemium
• From 45$

Chatbot.team offers an omnichannel platform leveraging AI to enhance customer engagement, streamline operations, and provide data-driven insights.

• Free

Close is a CRM designed for speed and ease of use, offering sales automation and communication tools to help small businesses and startups close more deals.

• Paid
• From 19$

IntBell is a cloud-based business communication platform that provides AI-powered voice calling, SMS marketing, CRM, and risk assessment tools for seamless, efficient global customer engagement.

• Paid
• From 7$

Nuacem is an AI-powered platform enhancing customer communications through chatbots, automation, and omnichannel engagement across digital channels like WhatsApp, Messenger, and more.

• Contact for Pricing