conversation analysis software - AI tools

Meetra AI is a PaaS & on-premise infrastructure solution that provides comprehensive analysis of human conversations and interactions, offering features like context extraction, group dynamics analysis, and topic-based insights.

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Agora is an AI platform that analyzes online conversations using machine learning and NLP to extract actionable insights, helping businesses optimize customer support and workflows.

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Claritiv analyzes customer conversations to identify pain points, preferences, and actionable insights, helping businesses close deals and refine products.

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InteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.

• Free Trial

Shrinked.ai standardizes conversational intelligence, converting audio/video from various sources into structured, context-aware data with precise attribution for AI workflows and analysis.

• Freemium
• From 49$

VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

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Convirza offers AI-driven call tracking and conversation analytics solutions to help businesses convert more leads, improve agent performance, and optimize marketing spend.

• Paid
• From 29$

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

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Conversica provides AI-powered Revenue Digital Assistants that engage in two-way conversations to drive opportunities at every stage of the customer lifecycle. These assistants help marketing, sales, and customer success teams improve engagement, qualify leads, and grow customer accounts.

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ChatRecap AI is an AI-powered tool that analyzes chat conversations to reveal communication patterns, response times, and emotional connections, providing interactive reports and visualizations.

• Freemium

Chat Recap AI is an intelligent conversation analyzer that helps users understand relationship dynamics through AI chat analysis, examining message patterns, response times, and emotional content.

• Usage Based

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

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unSurvey is an AI-powered research platform that conducts human-like interviews across multiple languages and modalities, offering automated analysis and real-time insights for customer research.

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ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.

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• API

Convo enables large-scale qualitative user research at a fraction of the cost, providing AI-powered interviews and instant analysis.

• Paid
• From 250$

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

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mpathic is an AI-powered conversation analytics platform that enhances communication in healthcare and life sciences, offering up to 7x improved accuracy and 10x cost savings through behavioral science-based insights.

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KAI analyzes remote conversations to provide insights that improve health outcomes and enhance communication effectiveness in the pharmaceutical and healthcare sectors.

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