Contact center efficiency tools - AI tools

contactSPACE is a feature-rich cloud contact centre platform that leverages intelligent outbound strategies and workflow automation to enhance customer engagement and boost operational efficiency.

• Paid
• From 105$

Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

• Free Trial

C2Perform is an AI-powered platform designed to optimize contact center and back office operations by integrating coaching, knowledge management, quality assurance, learning management, and employee engagement into one unified suite.

• Paid
• From 25$

VoxDesk is a call center software designed to enhance outbound calling efficiency with features like a predictive dialer, call recording, and voicebots. It integrates with CRM and sales tools to streamline workflows and improve agent productivity.

• Free Trial
• From 15$

Real-Time Call AI provides call center agents with real-time prompts based on the company knowledge base, improving service quality and reducing call handle time.

• Contact for Pricing

Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

• Contact for Pricing

VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.

• Contact for Pricing

Convirza offers AI-driven call tracking and conversation analytics solutions to help businesses convert more leads, improve agent performance, and optimize marketing spend.

• Paid
• From 29$

Calabrio ONE is a unified cloud-based suite using AI to optimize workforce management, quality assurance, and customer engagement in contact centers.

• Contact for Pricing

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

Teldrip enhances click-to-call processes using AI for improved conversions and ROI. It offers call tracking, routing, reporting, and AI sentiment analysis.

• Contact for Pricing

Twiching provides an all-in-one cloud-based communication platform featuring AI-driven contact centers, virtual phone numbers, advanced voice and messaging services, and analytics to help businesses streamline interactions locally and globally.

• Free Trial
• From 10$

Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

Thoughtly provides an AI-powered call center solution for handling inbound and outbound calls related to customer service, sales, and marketing. It offers comprehensive analytics and A/B testing for data-driven decision-making.

• Usage Based

Real Interact offers outsourced call center services, providing dedicated agents and comprehensive support for businesses seeking to minimize operational costs and improve customer engagement.

• Paid

Apex Power Dialer enhances agent productivity through streamlined call management, automated tasks, and seamless Salesforce integration. Boost efficiency and gain insights with detailed analytics.

• Paid
• From 80$

DC Dial offers an AI-powered cloud communication platform designed to enhance call center operations, sales outreach, and customer engagement through intelligent dialing and analytics. Optimize contact center performance with advanced features for inbound and outbound calls.

• Contact for Pricing

Intellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.

• Contact for Pricing

Local Measure Engage is an advanced AI-driven contact center platform that utilizes Generative AI to automate workflows, enhance productivity, and deliver hyper-personalized support across digital and voice channels.

• Contact for Pricing

ClearTouch offers a comprehensive cloud-based contact center platform, leveraging AI-driven analytics, omnichannel experiences, smart workforce engagement, and advanced automations to enhance customer interactions and agent productivity.

• Usage Based

Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

Vistio provides AI-driven real-time guidance, automation, and analytics to optimize contact center agent performance and customer interactions.

• Contact for Pricing

Sharpen is a cloud-based contact center platform that leverages artificial intelligence to empower agents, streamline customer engagement, and drive improved business outcomes.

• Paid
• From 90$

EchoDial is a web application designed to enhance business communication through automated calls, SMS/MMS, emails, and AI-powered content generation for emails, social media, images, and SEO.

• Paid
• From 50$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Leaping AI provides self-improving AI voice agents to automate call center operations, offering human-like customer interactions and significant cost savings for businesses.

• Contact for Pricing

Cald AI offers AI-powered conversational phone agents for outbound and inbound calls, designed to enhance business communication and reduce call center costs significantly.

• Freemium

VoiceBase offers AI-powered speech analytics solutions to transcribe and analyze call center interactions, providing insights for customer experience improvement, sales optimization, and compliance.

• Paid
• From 250$

Augutech delivers AI-driven call center solutions to streamline operations, enhance customer engagement, and boost productivity through omnichannel support, customizable dialers, and advanced analytics.

• Paid
• From 100$

Ringostat provides an AI-enhanced business phone system combined with call tracking and marketing analytics to optimize communication and measure campaign effectiveness.

• Free Trial
• From 85$