AI conversation analysis for call centers - AI tools

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.

• Contact for Pricing
• API

Convirza offers AI-driven call tracking and conversation analytics solutions to help businesses convert more leads, improve agent performance, and optimize marketing spend.

• Paid
• From 29$

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

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InteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.

• Free Trial

ChattonAI is an advanced AI-powered chatbot platform that combines customer service automation with deep text analysis and insights extraction to help businesses better understand and serve their customers.

• Freemium

Valence AI provides emotion AI infrastructure to analyze human voices in conversations, enabling companies to understand customer feelings and improve interactions.

• Contact for Pricing

Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

• Paid
• From 15$

LangCall is an AI-powered service that handles both inbound and outbound phone calls. It uses AI agents to manage conversations, filter calls, and provide 24/7 support.

• Paid
• From 6$

Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

Conversed.ai provides AI Agents designed to automate customer care, drive conversational commerce, and answer employee questions, aiming to boost revenue, cut costs, and improve team productivity.

• Contact for Pricing

Chatbot AI uses artificial intelligence and natural language processing to simulate human conversation, providing assistance, answering queries, and carrying out tasks.

• Free

Chat Recap AI is an intelligent conversation analyzer that helps users understand relationship dynamics through AI chat analysis, examining message patterns, response times, and emotional content.

• Usage Based

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Meetra AI is a PaaS & on-premise infrastructure solution that provides comprehensive analysis of human conversations and interactions, offering features like context extraction, group dynamics analysis, and topic-based insights.

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Insightio uses AI to analyze customer conversations, transforming raw data into actionable strategies for product development. It provides organized insights and a semantic chat feature for enhanced analysis.

• Freemium
• From 19$

Converso is an AI-powered helpdesk that automates first-line customer support, reducing agent workload and improving customer service across multiple channels like WhatsApp, Messenger, SMS, and Webchat.

• Free Trial
• From 19$

EHVA.AI provides AI-powered phone call solutions for sales and customer service, designed to handle high call volumes, reduce costs, and enhance productivity through conversational and non-conversational AI.

• Contact for Pricing

DialMe utilizes AI interviewers to gather insights and facilitate conversations, replacing traditional forms. It offers various templates and plans for diverse interview needs.

• Freemium
• From 79$

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

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AgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.

• Paid
• From 20$

Claritiv analyzes customer conversations to identify pain points, preferences, and actionable insights, helping businesses close deals and refine products.

• Contact for Pricing

Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

• Paid
• From 150$

Worknet provides dedicated AI agents to enhance customer support, success, and sales operations by automating interactions and assisting human teams.

• Contact for Pricing

Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

• Contact for Pricing

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

• Freemium
• API

CallFluent AI offers AI-powered phone agents that handle calls 24/7, turning missed calls into revenue opportunities. It integrates with popular platforms and provides human-like voice interactions.

• Paid
• From 37$

Tomato.ai is an AI-powered voice filter that clarifies offshore agent voices in real-time through accent neutralization and noise cancellation, aiming to improve customer satisfaction (CSAT) and sales metrics for call centers.

• Free Trial
• From 7$

AGENT AI Chat Bot is an intelligent chatbot that engages visitors, qualifies leads, and drives appointment bookings 24/7, driving business growth. Developed by I Need Leads Ltd, it combines advanced natural language processing and machine learning.

• Free Trial
• From 799$