AI contact center analytics software - AI tools

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

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AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

VoiceBase offers AI-powered speech analytics solutions to transcribe and analyze call center interactions, providing insights for customer experience improvement, sales optimization, and compliance.

• Paid
• From 250$

Convirza offers AI-driven call tracking and conversation analytics solutions to help businesses convert more leads, improve agent performance, and optimize marketing spend.

• Paid
• From 29$

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Metric provides enterprise AI solutions, specializing in Machine Learning, Data Analytics, Deep Learning, NLP, and Computer Vision to help businesses uncover potential and optimize operations.

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Comarch is a technology company offering AI-powered enterprise solutions including chatbots, predictive maintenance, sentiment analysis, and intelligent analytics for various industries including telecommunications, healthcare, and finance.

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Valence AI provides emotion AI infrastructure to analyze human voices in conversations, enabling companies to understand customer feelings and improve interactions.

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Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

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Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

• Free Trial

VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.

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ClearTouch offers a comprehensive cloud-based contact center platform, leveraging AI-driven analytics, omnichannel experiences, smart workforce engagement, and advanced automations to enhance customer interactions and agent productivity.

• Usage Based

Thoughtly provides an AI-powered call center solution for handling inbound and outbound calls related to customer service, sales, and marketing. It offers comprehensive analytics and A/B testing for data-driven decision-making.

• Usage Based

Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

Teneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.

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Conversed.ai provides AI Agents designed to automate customer care, drive conversational commerce, and answer employee questions, aiming to boost revenue, cut costs, and improve team productivity.

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ChattonAI is an advanced AI-powered chatbot platform that combines customer service automation with deep text analysis and insights extraction to help businesses better understand and serve their customers.

• Freemium

Automation Agency India provides AI-powered solutions to automate sales, marketing, customer support, and operations, helping businesses reduce costs and increase revenue.

• Other

CrackedDevs is an AI agent product studio specializing in creating custom AI agents, AI-driven chatbots, and workflow automations to enhance business efficiency and reduce costs.

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Max is an AI-powered data analysis assistant that enables users to explore and analyze data 10x faster through natural language conversations. It generates insights, visualizations, and supports both structured and unstructured data.

• Paid
• From 99$

AI SOFT-MART offers AI-powered software solutions to optimize business communication, collaboration, and automation. Leverage VoIP software and smart automation tools for enhanced productivity and efficiency.

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Intellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.

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Ajent.ai centralizes customer communications into a single dashboard, leveraging AI to streamline support and enhance team efficiency. It offers features like multi-user management, bulk messaging, and real-time customer insights.

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Commerce.AI is a generative AI platform designed to automate business conversations and extract insights from customer, product, and market data across various sources and languages.

• Free Trial

ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.

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• API

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

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• API