AI contact center analytics software - AI tools

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

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Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

ChattonAI is an advanced AI-powered chatbot platform that combines customer service automation with deep text analysis and insights extraction to help businesses better understand and serve their customers.

• Freemium

ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.

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• API

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

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• API

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

• Freemium
• API

AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

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Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

ChatShape is an AI-powered platform that enables businesses to create customized chatbots trained on their website content for customer support, lead generation, and increased conversions.

• Freemium
• From 19$

Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.

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Canvs AI is an advanced text analysis platform that helps teams unlock deep insights from unstructured feedback using AI-powered analysis. It specializes in processing open-ended responses, reviews, and social data to deliver actionable business intelligence.

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Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

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Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

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AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.

• Paid
• From 99$

docAnalyzer.ai is an intelligent document analysis platform that enables dynamic, context-aware interactions with documents through AI-powered chat and automation agents. It supports multiple document formats and offers advanced features like OCR, custom workflows, and secure document sharing.

• Freemium
• From 6$

CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.

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Mowa is an AI-powered data analysis platform that automates data reviews and provides real-time insights for customer support, sales, and marketing teams.

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Seasalt.ai is a comprehensive AI-powered conversational platform offering outbound messaging, inbound support, and meeting analytics solutions through its suite of products: SeaX, SeaChat, and SeaMeet.

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Flowpoint is an AI-powered web analytics platform that helps marketing teams understand visitor behavior, optimize conversion rates, and improve website performance through interactive visualizations and intelligent insights.

• Freemium
• From 49$

Mindful AI Media Creations provides AI-powered business solutions including data analytics, marketing automation, and customer support tools. They offer customized digital platforms designed to optimize business operations and drive growth.

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Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.

• Paid
• From 27$

Insighto.ai is a comprehensive AI-powered communication platform offering multilingual chatbots and voice agents for customer support across multiple channels, including live chat, phone, SMS, Messenger, WhatsApp, and Instagram.

• Freemium
• From 24$

AGENT AI is a comprehensive AI chatbot solution that provides 24/7 customer engagement, lead qualification, and automated appointment booking for businesses across multiple industries.

• Paid
• From 799$

AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

Sinopsis AI is a comprehensive analytics platform for AI chatbots that provides real-time insights and performance metrics through an easy-to-integrate Python SDK. It offers detailed conversation tracking, sentiment analysis, and optimization tools for improved chatbot performance.

• Freemium
• From 29$

ChatKPI is an AI-powered analytics tool that provides real-time business insights for Shopify store owners through natural conversational interface, allowing users to track sales, analyze trends, and monitor inventory via simple text messages.

• Free

Meetra AI is a PaaS & on-premise infrastructure solution that provides comprehensive analysis of human conversations and interactions, offering features like context extraction, group dynamics analysis, and topic-based insights.

• Contact for Pricing