AI contact center analytics software - AI tools

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

Comarch is a technology company offering AI-powered enterprise solutions including chatbots, predictive maintenance, sentiment analysis, and intelligent analytics for various industries including telecommunications, healthcare, and finance.

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Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

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Thoughtly provides an AI-powered call center solution for handling inbound and outbound calls related to customer service, sales, and marketing. It offers comprehensive analytics and A/B testing for data-driven decision-making.

• Usage Based

Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

ChattonAI is an advanced AI-powered chatbot platform that combines customer service automation with deep text analysis and insights extraction to help businesses better understand and serve their customers.

• Freemium

Max is an AI-powered data analysis assistant that enables users to explore and analyze data 10x faster through natural language conversations. It generates insights, visualizations, and supports both structured and unstructured data.

• Paid
• From 99$

AI SOFT-MART offers AI-powered software solutions to optimize business communication, collaboration, and automation. Leverage VoIP software and smart automation tools for enhanced productivity and efficiency.

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Ajent.ai centralizes customer communications into a single dashboard, leveraging AI to streamline support and enhance team efficiency. It offers features like multi-user management, bulk messaging, and real-time customer insights.

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ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.

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• API

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

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• API

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

• Freemium
• API

AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

• Contact for Pricing

Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.

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Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

ChatShape is an AI-powered platform that enables businesses to create customized chatbots trained on their website content for customer support, lead generation, and increased conversions.

• Freemium
• From 19$

Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.

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Canvs AI is an advanced text analysis platform that helps teams unlock deep insights from unstructured feedback using AI-powered analysis. It specializes in processing open-ended responses, reviews, and social data to deliver actionable business intelligence.

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Flowtrail AI streamlines data interaction with a Conversational AI Data Agent, enabling effortless integration of databases and files. It provides instant insights and real-time access for teams.

• Freemium
• From 10$

InteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.

• Free Trial

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

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Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

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Simulacrum AI provides an AI-powered chat assistant that handles customer inquiries, reducing support queries by up to 80%. It offers easy setup, lead generation, and CRM integration.

• Free Trial
• From 19$

AI Analytics Inc. offers AI and data science consulting services to help businesses leverage the power of AI. They focus on industries such as FinTech, eCommerce, Retail, and technologies including AI, Robotics, and Blockchain.

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BirchAI leverages state-of-the-art AI to automate after-call work in healthcare, insurance, and banking, reducing Average Handle Time by up to 35%.

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AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.

• Paid
• From 99$

Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.

• Freemium