Top AI tools for CX Manager

Sprinklr provides a unified customer experience management (Unified-CXM) platform powered by AI, designed to enhance productivity and consolidate customer interactions across marketing, customer service, social media, and insights teams.

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Cyara provides an AI-led customer experience assurance platform that helps businesses test, monitor, and optimize their contact center technology including IVRs, chatbots, and voice interactions.

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ClaudIA is an AI-powered customer service agent by Cloud Humans, designed to automate up to 80% of support calls. It integrates with existing platforms or can be used with Cloud Humans' complete solution, Cloud Chat, to provide human-quality customer service.

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Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

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ChatForm is an AI customer support platform tailored for the online gaming market, resolving player inquiries with empathy and efficiency using its Humanized Automated Resolution Technology (HART).

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Cobbai provides AI agents designed to enhance customer service operations by automating interactions, empowering support teams, and providing actionable insights.

• Paid
• From 427$

Callvu is an AI-embedded platform for creating digital customer experiences, automating self-service and agent-led interactions using low-code tools.

• Free Trial
• From 500$

Survicate is a customer feedback platform that enables businesses to collect and analyze feedback across the entire customer journey. It offers AI-powered analysis and integrates with various tools.

• Freemium
• From 99$

Commerce.AI is a generative AI platform designed to automate business conversations and extract insights from customer, product, and market data across various sources and languages.

• Free Trial

UXPressia is a collaborative platform for managing customer experience insights, offering tools for customer journey mapping, persona creation, and impact mapping.

• Freemium
• From 16$

Unwink.AI is a customer intelligence platform leveraging AI to transform customer feedback from diverse sources into actionable insights. It aims to boost support efficiency, enhance product development, and optimize marketing efforts.

• Freemium
• From 123$

Twig is an AI assistant that resolves customer issues instantly by providing 24/7 support for both users and support agents, with capabilities to look up user data and take actions like a trained agent.

• Paid
• From 500$

Wootric is a customer experience management platform that collects feedback using NPS, CSAT, and CES surveys to help businesses improve retention, engagement, and advocacy.

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Worknet provides dedicated AI agents to enhance customer support, success, and sales operations by automating interactions and assisting human teams.

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Roark provides simulated replays of real production calls, performance tracking, and issue debugging to help teams ship reliable voice AI faster.

• Paid
• From 500$

Soroco Scout is an AI-powered platform analyzing team and machine interactions to identify business friction, optimize operations, and improve outcomes.

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