WaliChat favicon WaliChat VS 2Chat favicon 2Chat

WaliChat

WaliChat empowers businesses to enhance their WhatsApp communication. It offers a centralized platform that supports multiple agents and numbers, along with powerful features designed for teams.

The platform incorporates a range of useful tools such as automated messages, team chat features, analytics dashboards, contact management tools, etc. It's also possible to connect the tool with other systems using API or Zapier/Make.

2Chat

2Chat streamlines WhatsApp communication for teams by providing a robust automation suite that supports multi-agent chats, comprehensive reporting, chatbot creation, audio transcription, and third-party integrations. Users can connect their existing WhatsApp number by simply scanning a QR code, allowing for immediate setup without needing to switch to a new account or service. The platform features customizable permissions, live chat, bulk messaging, and extensive support for managing multiple agents and numbers.

Designed for sales, support, and marketing workflows, 2Chat enables businesses to automate routine messaging, analyze customer conversations, and boost productivity through integrations with tools like Slack and Zapier. With scalable plans, its flexible infrastructure adapts to both solo professionals and large teams, making it a suitable solution for organizations aiming to maximize their WhatsApp engagement and streamline their customer interactions.

Pricing

WaliChat Pricing

Free Trial
From $40

WaliChat offers Free Trial pricing with plans starting from $40 per month .

2Chat Pricing

Free Trial
From $40

2Chat offers Free Trial pricing with plans starting from $40 per month .

Features

WaliChat

  • Multi-agent chat: Allows entire team to interact with customers on one or multiple WhatsApp numbers simultaneously and remotely.
  • Analytics: Monitor team activity and gain insight using detailed analytics.
  • WhatsApp API + Webhooks: Easy integration using API with your existing system.
  • Enrich customer profiles: Enhance clients contact information.
  • Multiple numbers management: Operate on several numbers and switch from one to another with a click.
  • WhatsApp Campaigns: Send automated messages with predefined templates to multiple contacts.
  • Team Permissions: Configure and restrict what each user role can read, reply to, and do.
  • AI-powered WhatsApp Assistant: Integrated AI assistance for workflow optimization.
  • Automations: Automatic assignments, welcome messages, and out-of-office replies.

2Chat

  • Multi-Agent: Unlimited agents can respond to chats simultaneously.
  • Multi-Number: Manage and assign multiple WhatsApp numbers.
  • Per-Agent Permissions: Control access and permissions for each agent.
  • Live Chat: Real-time chat management from a single dashboard.
  • Chatbots: Drag-and-drop flow builder for automated conversations.
  • Custom Menus: Tailor chat responses with menu-driven options.
  • Audio Message Transcription: Automatic conversion of audio to text.
  • Bulk Messaging: Send large-scale campaigns with ease.
  • Integrations: Connect with Slack, Zapier, HubSpot, and more.
  • Detailed Reporting: Analyze conversation topics, response times, and agent performance.

Use Cases

WaliChat Use Cases

  • Customer support on WhatsApp
  • Team collaboration on WhatsApp
  • WhatsApp marketing campaigns
  • Automating WhatsApp workflows
  • Integrating WhatsApp with CRM systems
  • Building WhatsApp chatbots
  • Managing multiple WhatsApp numbers
  • Sending bulk messages on WhatsApp
  • Enhance customer engagement

2Chat Use Cases

  • Customer support automation for businesses using WhatsApp.
  • Sales and lead generation through automated WhatsApp workflows.
  • Managing multi-agent teams responding to customer queries.
  • Bulk promotional messaging and WhatsApp marketing campaigns.
  • Integrating WhatsApp communication into CRM or other business tools.
  • Transcribing audio WhatsApp messages for record-keeping and analysis.
  • Coordinating multi-number or multilingual customer operations.
  • Efficiently organizing WhatsApp group communications for community managers.

FAQs

WaliChat FAQs

  • Do I need to have a business WhatsApp account?
    It's not mandatory, WaliChat works with both Personal or Business WhatsApp accounts.
  • Can I have more than one WhatsApp number?
    You can have as many numbers as you need, however, please in mind that one number corresponds to one plan subscription.
  • Can I use WaliChat for marketing purposes?
    No, sending unsolicited marketing messages is not allowed.Any communication you establish with other parties must be legimitate, explicitly approved and expected by the recipients.
  • Can I make calls and videocalls on WhatsApp through WaliChat?
    Calls and videocalls are not supported, but you can send videos and audio messages instead.
  • Can I integrate my software or CRM with the API?
    Absolutely, we provide full access to the API and Webhook integration with all our pricing plans with no additional costs.

2Chat FAQs

  • Can I use my existing WhatsApp number?
    Yes. 2Chat allows you to connect your existing WhatsApp or WhatsApp Business number using the WhatsApp Web protocol.
  • How do you connect to my WhatsApp number?
    Connection is made via the WhatsApp Web protocol by scanning a QR code, enabling use without extra costs or number changes.
  • Can this cause my number to be banned?
    No, as 2Chat uses a standard WhatsApp Web connection, your number remains safe unless the system is used for spam.
  • Will the WhatsApp app continue to work?
    Yes. 2Chat does not interfere with the functionality of your WhatsApp app on your device.
  • How does the free trial work?
    Each plan includes a 7-day free trial allowing full access to 2Chat's features, after which you can upgrade or delete your account.

Uptime Monitor

Uptime Monitor

Average Uptime

100%

Average Response Time

237.77 ms

Last 30 Days

Uptime Monitor

Average Uptime

100%

Average Response Time

76.42 ms

Last 30 Days

WaliChat

More details Visit WaliChat

2Chat

More details Visit 2Chat

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