WaliChat VS 2Chat

WaliChat Pricing

2Chat Pricing

WaliChat

• Multi-agent chat: Allows entire team to interact with customers on one or multiple WhatsApp numbers simultaneously and remotely.
• Analytics: Monitor team activity and gain insight using detailed analytics.
• WhatsApp API + Webhooks: Easy integration using API with your existing system.
• Enrich customer profiles: Enhance clients contact information.
• Multiple numbers management: Operate on several numbers and switch from one to another with a click.
• WhatsApp Campaigns: Send automated messages with predefined templates to multiple contacts.
• Team Permissions: Configure and restrict what each user role can read, reply to, and do.
• AI-powered WhatsApp Assistant: Integrated AI assistance for workflow optimization.
• Automations: Automatic assignments, welcome messages, and out-of-office replies.

2Chat

• Multi-Agent: Unlimited agents can respond to chats simultaneously.
• Multi-Number: Manage and assign multiple WhatsApp numbers.
• Per-Agent Permissions: Control access and permissions for each agent.
• Live Chat: Real-time chat management from a single dashboard.
• Chatbots: Drag-and-drop flow builder for automated conversations.
• Custom Menus: Tailor chat responses with menu-driven options.
• Audio Message Transcription: Automatic conversion of audio to text.
• Bulk Messaging: Send large-scale campaigns with ease.
• Integrations: Connect with Slack, Zapier, HubSpot, and more.
• Detailed Reporting: Analyze conversation topics, response times, and agent performance.

WaliChat Use Cases

• Customer support on WhatsApp
• Team collaboration on WhatsApp
• WhatsApp marketing campaigns
• Automating WhatsApp workflows
• Integrating WhatsApp with CRM systems
• Building WhatsApp chatbots
• Managing multiple WhatsApp numbers
• Sending bulk messages on WhatsApp
• Enhance customer engagement

2Chat Use Cases

• Customer support automation for businesses using WhatsApp.
• Sales and lead generation through automated WhatsApp workflows.
• Managing multi-agent teams responding to customer queries.
• Bulk promotional messaging and WhatsApp marketing campaigns.
• Integrating WhatsApp communication into CRM or other business tools.
• Transcribing audio WhatsApp messages for record-keeping and analysis.
• Coordinating multi-number or multilingual customer operations.
• Efficiently organizing WhatsApp group communications for community managers.

WaliChat FAQs

• Do I need to have a business WhatsApp account?

  It's not mandatory, WaliChat works with both Personal or Business WhatsApp accounts.
• Can I have more than one WhatsApp number?

  You can have as many numbers as you need, however, please in mind that one number corresponds to one plan subscription.
• Can I use WaliChat for marketing purposes?

  No, sending unsolicited marketing messages is not allowed.Any communication you establish with other parties must be legimitate, explicitly approved and expected by the recipients.
• Can I make calls and videocalls on WhatsApp through WaliChat?

  Calls and videocalls are not supported, but you can send videos and audio messages instead.
• Can I integrate my software or CRM with the API?

  Absolutely, we provide full access to the API and Webhook integration with all our pricing plans with no additional costs.

2Chat FAQs

• Can I use my existing WhatsApp number?

  Yes. 2Chat allows you to connect your existing WhatsApp or WhatsApp Business number using the WhatsApp Web protocol.
• How do you connect to my WhatsApp number?

  Connection is made via the WhatsApp Web protocol by scanning a QR code, enabling use without extra costs or number changes.
• Can this cause my number to be banned?

  No, as 2Chat uses a standard WhatsApp Web connection, your number remains safe unless the system is used for spam.
• Will the WhatsApp app continue to work?

  Yes. 2Chat does not interfere with the functionality of your WhatsApp app on your device.
• How does the free trial work?

  Each plan includes a 7-day free trial allowing full access to 2Chat's features, after which you can upgrade or delete your account.

Uptime Monitor

Uptime Monitor