OwnChat vs 2Chat Detailed comparison features, price

OwnChat

OwnChat is a comprehensive WhatsApp automation platform that empowers businesses to streamline their communication and enhance customer engagement. It provides a suite of tools to automate conversations, personalize marketing efforts, and ultimately drive sales growth.

The platform offers features such as a shared team inbox for efficient collaboration, automated responses and chatbots to save time, and broadcast messaging for reaching a wider audience. OwnChat also facilitates WhatsApp Commerce and Payments, allowing businesses to manage orders and collect payments directly within WhatsApp.

2Chat

2Chat streamlines WhatsApp communication for teams by providing a robust automation suite that supports multi-agent chats, comprehensive reporting, chatbot creation, audio transcription, and third-party integrations. Users can connect their existing WhatsApp number by simply scanning a QR code, allowing for immediate setup without needing to switch to a new account or service. The platform features customizable permissions, live chat, bulk messaging, and extensive support for managing multiple agents and numbers.

Designed for sales, support, and marketing workflows, 2Chat enables businesses to automate routine messaging, analyze customer conversations, and boost productivity through integrations with tools like Slack and Zapier. With scalable plans, its flexible infrastructure adapts to both solo professionals and large teams, making it a suitable solution for organizations aiming to maximize their WhatsApp engagement and streamline their customer interactions.

Pricing

OwnChat Pricing

Free Trial

From $4230

OwnChat offers Free Trial pricing with plans starting from $4230 per month .

2Chat Pricing

Free Trial

From $40

2Chat offers Free Trial pricing with plans starting from $40 per month .

Features

OwnChat

No Code Chatbot: Automate customer service and scale interactions using a WhatsApp chatbot.
WhatsApp Workflows: Automate tasks and create interactive forms for various business events.
WhatsApp Broadcast: Automate and scale marketing campaigns for maximum reach and engagement.
WhatsApp Payments: Automate payment collection and expedite transactions.
WhatsApp Commerce: Manage orders, engage in sales conversations, and boost sales directly within WhatsApp.
WhatsApp Flow: Build interactive forms and automate tasks.
Shared Team Inbox: Facilitate team collaboration and efficiently manage customer interactions.
Click to WhatsApp Ads: Simplify the customer journey and boost sales by enabling direct conversations.
WhatsApp CRM: Capture leads, manage sales pipelines, and enhance team collaboration.

2Chat

Multi-Agent: Unlimited agents can respond to chats simultaneously.
Multi-Number: Manage and assign multiple WhatsApp numbers.
Per-Agent Permissions: Control access and permissions for each agent.
Live Chat: Real-time chat management from a single dashboard.
Chatbots: Drag-and-drop flow builder for automated conversations.
Custom Menus: Tailor chat responses with menu-driven options.
Audio Message Transcription: Automatic conversion of audio to text.
Bulk Messaging: Send large-scale campaigns with ease.
Integrations: Connect with Slack, Zapier, HubSpot, and more.
Detailed Reporting: Analyze conversation topics, response times, and agent performance.

Use Cases

OwnChat Use Cases

Whatsapp Chatbot
Workflows
Whatsapp Broadcast
Whatsapp Flow
Whatsapp payments

2Chat Use Cases

Customer support automation for businesses using WhatsApp.
Sales and lead generation through automated WhatsApp workflows.
Managing multi-agent teams responding to customer queries.
Bulk promotional messaging and WhatsApp marketing campaigns.
Integrating WhatsApp communication into CRM or other business tools.
Transcribing audio WhatsApp messages for record-keeping and analysis.
Coordinating multi-number or multilingual customer operations.
Efficiently organizing WhatsApp group communications for community managers.

FAQs

OwnChat FAQs

Is there a free trial available for OwnChat?

Yes, OwnChat offers a free trial for interested businesses to try the platform before committing to a paid plan.
Are there any discounts available for annual plans?

Yes, OwnChat offers discounts for businesses that choose to pay annually for their plans.
Can I upgrade my plan at any time?

Yes, OwnChat allows businesses to upgrade their plans at any time to accommodate changes in their business needs.
Can i cancel subscription plan at any time?

Yes, you have the flexibility to cancel your subscription at any time. When you cancel, no additional charges will be made to your account. Please note that if you cancel your subscription during an active period, there will not be any refunds.
Are there any additional fees or hidden costs?

No, OwnChat's pricing is transparent, and there are no additional fees or hidden costs.

2Chat FAQs

Can I use my existing WhatsApp number?

Yes. 2Chat allows you to connect your existing WhatsApp or WhatsApp Business number using the WhatsApp Web protocol.
How do you connect to my WhatsApp number?

Connection is made via the WhatsApp Web protocol by scanning a QR code, enabling use without extra costs or number changes.
Can this cause my number to be banned?

No, as 2Chat uses a standard WhatsApp Web connection, your number remains safe unless the system is used for spam.
Will the WhatsApp app continue to work?

Yes. 2Chat does not interfere with the functionality of your WhatsApp app on your device.
How does the free trial work?

Each plan includes a 7-day free trial allowing full access to 2Chat's features, after which you can upgrade or delete your account.