OwnChat VS 2Chat

OwnChat Pricing

2Chat Pricing

OwnChat

• No Code Chatbot: Automate customer service and scale interactions using a WhatsApp chatbot.
• WhatsApp Workflows: Automate tasks and create interactive forms for various business events.
• WhatsApp Broadcast: Automate and scale marketing campaigns for maximum reach and engagement.
• WhatsApp Payments: Automate payment collection and expedite transactions.
• WhatsApp Commerce: Manage orders, engage in sales conversations, and boost sales directly within WhatsApp.
• WhatsApp Flow: Build interactive forms and automate tasks.
• Shared Team Inbox: Facilitate team collaboration and efficiently manage customer interactions.
• Click to WhatsApp Ads: Simplify the customer journey and boost sales by enabling direct conversations.
• WhatsApp CRM: Capture leads, manage sales pipelines, and enhance team collaboration.

2Chat

• Multi-Agent: Unlimited agents can respond to chats simultaneously.
• Multi-Number: Manage and assign multiple WhatsApp numbers.
• Per-Agent Permissions: Control access and permissions for each agent.
• Live Chat: Real-time chat management from a single dashboard.
• Chatbots: Drag-and-drop flow builder for automated conversations.
• Custom Menus: Tailor chat responses with menu-driven options.
• Audio Message Transcription: Automatic conversion of audio to text.
• Bulk Messaging: Send large-scale campaigns with ease.
• Integrations: Connect with Slack, Zapier, HubSpot, and more.
• Detailed Reporting: Analyze conversation topics, response times, and agent performance.

OwnChat Use Cases

• Whatsapp Chatbot
• Workflows
• Whatsapp Broadcast
• Whatsapp Flow
• Whatsapp payments

2Chat Use Cases

• Customer support automation for businesses using WhatsApp.
• Sales and lead generation through automated WhatsApp workflows.
• Managing multi-agent teams responding to customer queries.
• Bulk promotional messaging and WhatsApp marketing campaigns.
• Integrating WhatsApp communication into CRM or other business tools.
• Transcribing audio WhatsApp messages for record-keeping and analysis.
• Coordinating multi-number or multilingual customer operations.
• Efficiently organizing WhatsApp group communications for community managers.

OwnChat FAQs

• Is there a free trial available for OwnChat?

  Yes, OwnChat offers a free trial for interested businesses to try the platform before committing to a paid plan.
• Are there any discounts available for annual plans?

  Yes, OwnChat offers discounts for businesses that choose to pay annually for their plans.
• Can I upgrade my plan at any time?

  Yes, OwnChat allows businesses to upgrade their plans at any time to accommodate changes in their business needs.
• Can i cancel subscription plan at any time?

  Yes, you have the flexibility to cancel your subscription at any time. When you cancel, no additional charges will be made to your account. Please note that if you cancel your subscription during an active period, there will not be any refunds.
• Are there any additional fees or hidden costs?

  No, OwnChat's pricing is transparent, and there are no additional fees or hidden costs.

2Chat FAQs

• Can I use my existing WhatsApp number?

  Yes. 2Chat allows you to connect your existing WhatsApp or WhatsApp Business number using the WhatsApp Web protocol.
• How do you connect to my WhatsApp number?

  Connection is made via the WhatsApp Web protocol by scanning a QR code, enabling use without extra costs or number changes.
• Can this cause my number to be banned?

  No, as 2Chat uses a standard WhatsApp Web connection, your number remains safe unless the system is used for spam.
• Will the WhatsApp app continue to work?

  Yes. 2Chat does not interfere with the functionality of your WhatsApp app on your device.
• How does the free trial work?

  Each plan includes a 7-day free trial allowing full access to 2Chat's features, after which you can upgrade or delete your account.

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