Salesmate vs SugarCRM Detailed comparison features, price

Salesmate

Salesmate is an advanced customer relationship management (CRM) platform that combines intuitive design with powerful automation capabilities. The platform offers a fully customizable interface where teams can create their own modules, fields, pipelines, and dashboards to match their unique business processes.

The system integrates essential features including built-in calling, email automation, marketing campaigns, and AI-powered assistance through Sandy AI. It offers enterprise-grade security with SOC2, ISO, GDPR, and CCPA compliance, while maintaining seamless integration capabilities with over 700 popular business applications.

SugarCRM

SugarCRM is an advanced CRM platform that combines sales, marketing, and customer service automation with artificial intelligence capabilities. The platform offers a unified customer view along with AI-powered insights to help businesses streamline their workflows and make data-driven decisions.

The system features comprehensive tools for sales automation, revenue intelligence, marketing automation, and customer service management. With built-in AI capabilities, it provides predictive analytics, next-best-action recommendations, and advanced forecasting to help organizations accelerate their sales cycles and improve customer relationships.

Salesmate

Pricing

Freemium

From 23$

SugarCRM

Pricing

Paid

From 19$

Salesmate

Features

Sales Pipeline Management: Multiple customizable pipelines with visual deal tracking
Automation Suite: Workflow automation for campaigns, processes and outreach
Built-in Communication: Integrated calling, texting, and email capabilities
Sandy AI Assistant: AI co-pilot for scheduling meetings and drafting emails
Custom Modules: Create personalized modules and fields for specific needs
Team Inbox: Unified communication hub for customer interactions
Analytics Dashboard: Comprehensive reporting and performance insights
Mobile Access: Full functionality on mobile devices and tablets

SugarCRM

Features

Unified Customer View: Complete visibility of customer activities and history from a single screen
AI-Powered Insights: Built-in AI for opportunity identification and deal closure acceleration
Enhanced Analytics: Advanced forecasting and time-aware analytics with role-specific dashboards
Guided Selling: Automated sales processes with drag-and-drop workflows
Integration Capabilities: Seamless integration with modern and legacy systems including ERPs
Customization: No-code configuration options for business-specific needs
Intelligent Lead Management: AI-powered lead scoring and prioritization
Omnichannel Communications: Multi-channel customer engagement capabilities

Salesmate

Use cases

Inbound Sales Management
Outbound Sales Campaigns
Remote Sales Operations
Account Based Sales
Customer Support Management
Marketing Campaign Automation
Lead Generation and Nurturing
Team Collaboration and Management

SugarCRM

Use cases

Sales pipeline management and forecasting
Customer relationship tracking and management
Marketing campaign automation
Customer service and support automation
Business process automation
Sales performance analytics
Lead generation and nurturing
Customer data analysis and reporting

Salesmate

FAQs

What is included in the 15-day free trial?

The free trial includes unlimited access to all Salesmate features and allows adding multiple users. After 15 days, users can choose between monthly or annual billing plans.

What payment methods are accepted?

Salesmate accepts Visa, MasterCard, Discover, and American Express. For annual payments, they can issue invoices and accept POs. Bank transfers are accepted for annual subscriptions exceeding USD 500.

How does the built-in phone/SMS pricing work?

Users can purchase local and toll-free numbers starting at $1.1/month for making and receiving calls/texts. Credits can be topped up as needed.

SugarCRM

FAQs

How is SugarCRM different from other CRMs?

SugarCRM offers customization without extensive coding, providing similar functionality to competitors at a lower total cost of ownership. It offers great performance and extensive customization while being more efficient in terms of service.

What types of businesses is SugarCRM best suited for?

SugarCRM is best suited for mid- to large-size organizations with sophisticated account management requirements, particularly companies that rely on repeat sales from their existing customer base.

What AI features does SugarCRM offer?

SugarCRM provides AI features for predictive, generative and sentiment analysis, including content creation, summarization, meeting sentiment analysis and predictive lead scoring.