What is WebMaxy?
WebMaxy is a sophisticated WhatsApp engagement platform trusted by over 5000 brands worldwide. The platform combines powerful features including unlimited WhatsApp broadcasting, seamless catalogue integration, automated chat flows, and AI-powered chatbots to deliver comprehensive business communication solutions.
The platform excels in enabling businesses to create engaging product catalogs, execute personalized marketing campaigns, and provide efficient customer support through a multi-agent dashboard. With built-in payment options and automated workflows, WebMaxy streamlines the entire customer journey from engagement to conversion.
Features
- WhatsApp Catalog: Rich media product showcase with descriptions and pricing
- Personalized Campaigns: Targeted messaging for improved sales conversion
- Multi-Agent Dashboard: Distributed customer query management system
- AI Chatbot: Automated customer interaction and support
- Analytics Dashboard: Campaign performance tracking and insights
- WhatsApp Store: Integrated product catalog with payment options
- Automated Workflows: Streamlined repetitive task management
- Business API Integration: Official WhatsApp business functionality
Use Cases
- E-commerce product catalog distribution
- Automated customer support
- Marketing campaign management
- Lead generation and nurturing
- Order status updates and tracking
- Customer engagement automation
- Sales process optimization
- Real estate property marketing
FAQs
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Is WhatsApp business API free?
WhatsApp doesn't charge for the API itself, but there are conversation-based charges from WhatsApp and platform fees from WhatsApp Business Solution Providers. -
How to set up WhatsApp Store?
Set up involves 4 steps: 1) Download WhatsApp Business App and create a business profile, 2) Set up business work timings and create welcome messages, 3) Deploy WhatsApp automation, 4) Set up rules. -
How to enable WhatsApp catalog?
Go to Settings > Business tools > Catalog, click on Add new item, add photos and videos, enter product or service details, and save.