CoSupport AI
What is Vantage Discovery?
Vantage Discovery merges search, recommendations, and personalization into one powerful, data-driven engine. This delivers cohesive shopping experiences that maximize revenue, conversions, average order values (AOVs), and customer lifetime values (LTVs).
The platform transforms traditional keyword search into intelligent search. This automatically blends keywords with semantic meaning so a user's intent and context are understood. It also offers recommendations that align with shopper preferences and creates unforgettable, personalized experiences.
Features
- Keyword Search & Filter: Search and filter products from a catalog using keywords.
- Natural Language Search: Search using a rich understanding of shopper meaning and intent.
- More-Like-This & More-Like-These™: Search based on text and visual similarities between products.
- Vantage Vibe™: Search based on images that describe a shopper's unique style.
- Smart Shopper™: 1:1 personalization based on a shopper's clickstream events.
- Shopping Assistant: Search that provides inspiration across categories for a mission or event.
- Cross-Sell & Upsell: Recommend similar and complimentary products within or across categories.
- ML Re-Ranking: Tune search results and recommendations based on merchandising metrics.
Use Cases
- Enhance product discovery on ecommerce platforms.
- Improve search result relevance for online shoppers.
- Personalize shopping experiences based on individual user preferences.
- Increase average order value through relevant product recommendations.
- Reduce customer acquisition costs.
- Boost conversion rates.
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