CoSupport AI
What is ViSenze?
ViSenze provides a comprehensive AI commerce platform designed to optimize product discovery and enhance the online shopping journey. The solution uses multimodal AI, allowing customers to improve search and discovery through advanced capabilities. It supports various search methods including natural language text, keywords, and images.
Key functionalities include personalized AI recommendations, a customizable experience studio, and GenAI tagging for efficient product catalog management. Advanced analytics tools help monitor performance, measure growth, and maximize conversions by providing actionable insights into customer behavior and emerging trends.
Features
- Multi-Search: Search using natural language text, keywords, images, or any combination in one seamless query.
- AI Recommendations: Surface relevant products with personalized recommendations, including 'Recommend Me' and AI stylist features.
- Experience Studio: Customize search and discovery experiences, including site-wide text/image/lens search and conversational shopping assistants.
- GenAI Tagging: Automatically apply relevant tags to products at scale using AI and machine learning.
- Analytics: Monitor performance, measure growth, and maximize conversions with actionable data insights.
Use Cases
- Enhance product discovery on e-commerce platforms.
- Increase conversion rates through personalized product recommendations.
- Improve customer engagement with interactive search and shopping assistants.
- Streamline product tagging and catalog management.
- Gain insights into customer behavior and optimize marketing strategies.
FAQs
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What is Multi-Search?
Multi-Search allows customers to search using natural language text, keywords, images, or any combination in one seamless query, simplifying product discovery and increasing conversions. -
How does GenAI Smart Tagging work?
GenAI Smart Tagging utilizes advanced AI and machine learning to automatically apply relevant tags to products at scale, ensuring enriched product data and making catalogs more searchable. -
What kind of support does ViSenze provide?
ViSenze provides global 24X7 support by a team of retail AI experts who collaborate closely with customers.
Related Queries
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ViSenze Uptime Monitor
Average Uptime
99.93%
Average Response Time
2262.9 ms
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