United World Telecom favicon

United World Telecom
Global Cloud-Based Business Phone Systems with AI Call Insights

United World Telecom
Contact for Pricing

Home: https://www.unitedworldtelecom.com

Social:
Visit United World Telecom

What is United World Telecom?

United World Telecom provides businesses with a robust cloud-based phone system designed for global communication. Its services empower organizations to establish a local presence in international markets by offering local, toll-free, and international phone numbers, all managed from a centralized online control panel.

The platform incorporates artificial intelligence through features like AI Call Insights and Call Transcription, enabling enhanced analytics and improved operational efficiency. Users benefit from advanced options including IVR call flows, call recording, time-of-day routing, voicemail transcription, and integrations with existing business applications. With round-the-clock support, fast setup, and flexible account management, United World Telecom streamlines both inbound and outbound calling for support teams, sales departments, and global service desks.

Features

  • AI Call Insights: Delivers intelligent analysis of call data for actionable business insights
  • Call Transcription: Automatically transcribes calls for record-keeping and review
  • IVR (Auto-Attendant): Creates custom automated call flows for efficient routing
  • Analytics & Reporting: Offers detailed call analytics and reporting functions
  • Call Recording: Records inbound and outbound calls for quality assurance and compliance
  • Time of Day Routing: Routes calls based on business hours and time zones
  • Voicemail Transcription: Converts voicemail messages into text
  • Online Account Management: Controls all telephony resources from a central dashboard
  • CRM and VoIP Integrations: Seamlessly adds telephony functions to business applications
  • Global Coverage: Supports phone numbers and services in over 160 countries

Use Cases

  • Enhancing customer support teams with advanced call insights and recording
  • Equipping sales teams with local or international phone numbers for outbound campaigns
  • Providing service desks with efficient, automated call routing via IVR
  • Centralizing communication management for global businesses
  • Transcribing client conversations for compliance and analysis
  • Integrating cloud telephony into existing CRM or business applications

FAQs

  • What countries does United World Telecom support?
    United World Telecom provides phone numbers and voice services in over 160 countries, enabling businesses to establish a presence in global markets.
  • Does United World Telecom offer 24/7 customer support?
    Yes, United World Telecom offers all corporate clients 24/7 access to their customer support team, including phone, live chat, trouble ticketing, email, and a knowledge base.
  • Can I integrate United World Telecom with my CRM or help desk software?
    Yes, United World Telecom offers VoIP and CRM integrations, allowing you to add cloud telephony features to your existing business applications.

Related Queries

Helpful for people in the following professions

United World Telecom Uptime Monitor

Average Uptime

100%

Average Response Time

143 ms

Last 30 Days

View all

Related Tools:

View all Alternatives

Blogs:

  • Best AI tools for trip planning

    Best AI tools for trip planning

    These tools analyze user preferences, budget constraints, and destination details to provide personalized itineraries, suggest optimal routes, recommend accommodations, and even offer real-time updates on weather and local events.

  • Best AI tools for recruiters

    Best AI tools for recruiters

    These tools use advanced algorithms and machine learning to automate tasks such as resume screening, candidate matching, and predictive analytics. By analyzing vast amounts of data quickly and efficiently, AI tools help recruiters make data-driven decisions, save time, and identify the best candidates for open positions.

  • Top AI tools for Teachers

    Top AI tools for Teachers

    Explore the top AI tools designed for teachers, revolutionizing the education landscape. These innovative tools leverage artificial intelligence to enhance teaching efficiency, personalize learning experiences, automate administrative tasks, and provide valuable insights, empowering educators to create engaging and effective educational environments.

Comparisons:

Didn't find tool you were looking for?

Be as detailed as possible for better results