Top AI tools for Service Desk Agent

InvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.

• Paid
• From 17$

United World Telecom offers comprehensive cloud-based phone solutions for businesses, featuring AI-powered call insights, transcription, and advanced calling functionalities to enhance connectivity across 160+ countries.

• Contact for Pricing

Atomicwork is an AI-first platform delivering agentic IT Service Management (ITSM) and Enterprise Service Management (ESM), featuring a Universal AI Agent to automate support and streamline workflows.

• Free Trial
• From 8$

Vision Helpdesk is a robust customer service software suite offering help desk, service desk, satellite help desk, and live chat solutions designed to simplify and centralize multichannel customer support operations for businesses of all sizes.

• Paid
• From 12$

Wolken Software offers an AI-powered platform for IT service management and customer service, enabling enterprises to streamline workflows, automate tasks, and enhance customer satisfaction with advanced automation and intelligent insights.

• Contact for Pricing

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

Hornbill provides a codeless enterprise platform for automating workflows and service interactions, enhancing productivity and IT management across organizations.

• Contact for Pricing

OTRS delivers flexible, customizable service management software featuring AI-driven automation for IT, customer support, HR, and security operations. The platform streamlines workflows, optimizes processes, and enhances ROI across organizations of any size.

• Contact for Pricing

Cadalys delivers AI-driven SaaS solutions for IT Service Management (ITSM) and healthcare, streamlining enterprise workflows and improving service outcomes on the Salesforce platform.

• Contact for Pricing