Name: Sent.dm
Brand: sent.dm
Availability: InStock

What is Sent.dm?

Sent.dm provides a unified API designed to streamline business messaging across multiple channels. It allows businesses to connect with their customers on popular platforms like SMS, WhatsApp, and iMessage using a single integration point. The platform focuses on simplifying the developer experience by handling the complexities of different messaging services.

The service employs intelligent routing and delivery optimization, utilizing machine learning to select the most effective channel and timing for messages, potentially reducing costs significantly. Sent.dm supports rich media and automatically transforms message content to meet the specific requirements of each channel, ensuring seamless cross-channel communication. It also offers features like real-time delivery tracking, fallback management for unavailable channels, and comprehensive analytics to monitor performance and costs.

Features

Unified API: Single integration for SMS, WhatsApp, and iMessage.
Intelligent Routing: ML-powered channel selection and delivery time optimization.
Message Schema Transformation: Automatic conversion between rich message formats with fallback handling.
Fallback Management: Configurable rules for alternative channel routing.
Channel Availability Detection: Identify customer channels using only a phone number.
Delivery Analytics: Real-time metrics on channel performance and costs.
White Route Compliance: Integration with official channels only (10DLC, WhatsApp Cloud, Google RBM).
Number Management: Unified phone number provisioning across channels.
Visual Template Editor: Design and test rich message templates across channels.
Message Testing Suite: Sandbox environment for testing delivery scenarios.

Use Cases

Implementing A2P (Application-to-Person) messaging for notifications and alerts.
Running cross-channel marketing campaigns.
Managing customer communications across preferred messaging apps.
Optimizing messaging costs for businesses.
Simplifying messaging infrastructure development.

FAQs

How does Sent integrate with different messaging channels like WhatsApp and iMessage?

Sent uses a unified API that abstracts the complexities of individual channels like SMS, WhatsApp, and iMessage, allowing developers to integrate once and send messages across supported platforms.
What is RCS Business Messaging (RBM) and how is it supported?

RCS (Rich Communication Services) is an enhanced messaging standard. Sent supports it by integrating with Google RBM and providing tools like the Visual Template Editor to create compatible rich messages.
How can developers integrate the Sent Messaging API?

Developers can integrate using Sent's RESTful API endpoints or leverage the provided SDKs available in multiple programming languages (5+ mentioned). API references and documentation are available.
What is Application-to-Person (A2P) Messaging, and does Sent facilitate it?

A2P messaging refers to messages sent from an application to a person. Sent is designed for A2P use cases, providing the infrastructure for businesses to send notifications, alerts, and other communications via its API.
Does Sent offer support resources for developers during integration?

Yes, Sent provides SDKs for multiple languages, detailed API references, OpenAPI specifications, and comprehensive API logs for debugging to support developers. Enterprise plans include priority support.