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What is Sawal AI?
Sawal AI provides an intelligent Scheduling Bot designed to revolutionize the appointment booking process. This AI-powered tool automates scheduling, reducing the administrative burden on staff and freeing them to focus on higher-value tasks.
The Scheduling Bot seamlessly integrates with popular platforms such as CRM systems and calendar applications like Google Calendar, enhancing workflow efficiency without requiring significant changes to existing tools. By automating appointment management, Sawal AI helps businesses improve customer satisfaction and retention.
Features
- 24/7 Availability: Always accessible to customers for booking appointments.
- Google Calendar Integration: Syncs appointments for real-time updates and seamless management.
- Human Agent Callback: Allows human agents to follow up on queries or appointments.
- Reduced No-Shows and Cancellations: Easy scheduling helps significantly reduce no-shows.
- Custom API Access: Customizable API access is available for specific business needs.
- Self-Scheduling: Customers can self-schedule appointments without human intervention.
- Scalable Team Access: Add more members, allowing your team to grow seamlessly.
Use Cases
- Healthcare: Automate patient appointment bookings and reminders.
- Financial Services: Streamline client meetings by automating scheduling.
- Automotive Services: Enable customers to book appointments without waiting.
- Salon & Spa Services: Allow customers to book, reschedule, or cancel appointments anytime.
- Education & Training Centers: Manage student counseling sessions or training appointments.
FAQs
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What types of content can I include to train my Sawal AI chatbot?
To effectively train your Sawal AI chatbot, incorporate a variety of content types such as webpages, files, documents, sitemaps, chat histories, helpdesk tickets, text, and Q&A. These sources help the chatbot understand and respond to a wide range of customer inquiries accurately. -
How can I create a custom AI chatbot using Sawal AI?
Creating a custom AI chatbot using Sawal AI is simple and can be done in just 2 minutes. Start by connecting your content sources like webpages, files, and chat histories. Train your chatbot by building an FAQ and knowledge base from this data. Finally, deploy it on your website or integrate it with Slack, WhatsApp, or phone systems. -
What other integrations are supported by Sawal AI?
Sawal AI supports integrations with various tools to enhance its functionality. These include Slack, Zapier, Shopify Store, Phone and WhatsApp. Additionally, it offers seamless handover to human agents who can view full chat histories. -
What are the different plans available from Sawal AI?
Sawal AI offers a range of pricing plans designed to meet the diverse needs of businesses, including Basic, Pro, and Enterprise plans. Each plan is tailored to provide varying levels of features, support, and customization to suit organizations of all sizes. -
What does phone integration with the Sawal AI chatbot entail?
Phone integration with the Sawal AI chatbot enables seamless communication between the chatbot and your phone systems. This allows the chatbot to handle customer interactions over the phone, provide automated responses, route calls, and assist with inquiries.
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