What is Retexts?
Retexts is an AI-driven platform designed to enhance customer retention by delivering personalized text-based incentives directly to a business's best customers. The system leverages artificial intelligence, trained on over 100,000 promotional offers and years of customer behavior data, to predict preferences and create hyper-targeted promotions. This approach aims to maximize engagement and encourage repeat purchases.
The service offers seamless integration with existing online ordering and payment systems, or businesses can utilize Retexts' own commission-free online ordering platform. Retexts provides end-to-end management, including setup, continuous monitoring, and tuning, making the process automated for the business owner. Features include scheduled promotions, follow-up offers after redemption, re-engagement campaigns for inactive customers, and automated reminders for expiring promotions, all communicated via a dedicated phone number through private 1-to-1 text messaging.
Features
- AI-Driven Engagement: Utilizes AI trained on 100,000+ promotions to predict customer preferences and deliver personalized incentives.
- Automated Incentives Delivery: Automatically sends targeted text-based promotions based on schedules, customer activity, or inactivity.
- Seamless Customer Connection: Establishes a private 1-to-1 text connection via a dedicated phone number for direct communication and promotion delivery.
- Integrated Payment Solutions: Integrates with existing or provides its own online ordering and payment processing.
- Personalized Reward Program: Offers ongoing, tailored, and predictably profitable incentives.
- End-to-End Managed Service: Includes setup, continuous monitoring, and tuning for automated operation.
- Integrated Commission-Free Online Ordering: Offers an optional branded online ordering system with features like 2-way messaging and contactless service support.
Use Cases
- Increasing customer retention through personalized text marketing.
- Driving repeat sales with automated promotional incentives.
- Re-engaging inactive customers via targeted offers.
- Simplifying customer loyalty programs with automated text messages.
- Integrating text-based marketing with online ordering systems.
- Running scheduled promotional campaigns to boost sales.
