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Hellotext
AI-Powered SMS & WhatsApp CRM for eCommerce Growth

Hellotext
Free Trial
From 49$

Home: https://www.hellotext.com

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What is Hellotext?

Hellotext delivers a unified messaging platform tailored for eCommerce and retail, leveraging artificial intelligence to automate communication and optimize marketing strategies across WhatsApp, SMS, and other major channels. The platform centralizes all customer interactions in a single inbox, provides data-driven segmentation, and supports advanced automation for campaign delivery, recovery of abandoned carts, and subscriber growth.

With integrations to popular eCommerce platforms like Shopify, WooCommerce, Wix, and Mercado Libre, Hellotext empowers businesses to personalize messages, capture leads efficiently, and unlock actionable business insights. Its flexible suite includes customer profiling, detailed analytics, and seamless channel management, reducing operational complexity while helping teams engage, convert, and retain customers more effectively.

Features

  • Customer Profiles: Builds comprehensive customer profiles with complete interaction history.
  • Intelligent Segmentation: Uses AI to target audiences precisely and deliver tailored campaigns.
  • Omnichannel Team Inbox: Centralizes messages from SMS, WhatsApp, and other channels for efficient handling.
  • Automation Engine: Executes automated communications to drive conversions and recover carts 24/7.
  • Insights Dashboard: Delivers reporting and analytics for continuous business optimization.
  • Lead Capture Tools: Converts web visitors into subscribers via webchat, forms, and QR codes.
  • eCommerce Integrations: Seamless plug-ins for Shopify, WooCommerce, Wix, and Mercado Libre.
  • Advanced Campaigns: Creates and manages impactful, data-driven marketing messages.
  • Template & Webchat Support: Enables branded interactions and real-time chats.
  • Unlimited Customer Profiles: Stores unlimited records for growing businesses.

Use Cases

  • Automating WhatsApp and SMS marketing for online stores
  • Segmenting customers for targeted campaign delivery
  • Centralized management of all customer communications
  • Recovering abandoned eCommerce carts with timely messages
  • Analyzing campaign performance to guide business decisions
  • Capturing leads and growing subscriber lists for email/SMS marketing
  • Streamlining team collaboration in customer support

FAQs

  • Do I need to enter payment information to try Hellotext?
    No, users can access all features free for 1 month without providing credit card details.
  • What happens if I exceed my conversation limit?
    Extra conversations incur an additional charge per conversation, with further savings available via bundle purchases.
  • Can I cancel my subscription at any time?
    Yes, subscriptions can be canceled at any time without contracts or hidden fees.
  • Which payment methods are supported?
    The platform accepts major credit cards and bank transfers, depending on the region.
  • Will I be charged in my local currency?
    Customers are billed in their local currency whenever possible, as reflected during checkout.

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Hellotext Uptime Monitor

Average Uptime

100%

Average Response Time

298.92 ms

Last 30 Days

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