What is Launch27?

Launch27 offers an advanced software solution specifically crafted for cleaning businesses looking to automate and scale their operations. With robust features including real-time availability scheduling, automated email and text reminders, integrated online payments, and customizable booking forms, businesses can significantly reduce administrative workload. Launch27 enhances both the client and cleaner experience by providing secure scheduling, invoicing, and communication tools—all accessible through user-friendly interfaces for customers, cleaners, and office staff.

Designed to support growth, Launch27 allows cleaning services to manage unlimited bookings and users, track employee schedules, handle payroll with commission reports, offer promotions, and collect client feedback seamlessly. Integration with popular platforms such as WordPress, Squarespace, and Google Calendar further strengthens its offering, ensuring businesses deliver reliable, professional service while keeping operations organized and efficient.

Features

Online Payments: Securely pre-authorize and charge credit cards after service completion.
Real-Time Availability: Clients can instantly view and schedule services based on up-to-date availability.
Multiple Pricing Options: Flexible pricing by bedrooms, bathrooms, hourly, square footage, or custom options.
Automated Reminders: Automatic text and email reminders to reduce no-shows.
Client Feedback Collection: Post-service emails collect ratings and feedback for quality assurance.
Recurring Appointments: Easily set up and manage repeat bookings.
User Portals: Dedicated login portals for customers, cleaners, and office staff.
Payroll Manager: Manage payroll with revenue split, commission, and time tracking reports.
Booking Form Integrations: Integrate booking functionality with WordPress, Squarespace, Wix, and Facebook.
Mobile App Access: Cleaner and admin mobile apps with advanced scheduling and tracking.

Use Cases

Automating appointment scheduling and client communications for residential cleaning businesses.
Simplifying online payments, invoicing, and payroll management.
Reducing no-shows and cancellations with automated reminders.
Collecting and responding to client feedback to improve service quality.
Managing and scaling multi-location cleaning operations from a centralized platform.
Launching promotions, coupons, or referral campaigns for business growth.
Providing customers with a seamless online booking experience.
Integrating booking capabilities directly onto business websites and social media.

FAQs

Can Launch27 handle multiple users and bookings?

Yes, all pricing plans include unlimited users and unlimited bookings, making it suitable for businesses of any size.
Does Launch27 integrate with my website?

Launch27 offers booking form integration with WordPress, Squarespace, Wix, and Facebook, enabling seamless customer scheduling from your website.
How does Launch27 help reduce missed appointments?

The platform sends automatic email and text message reminders to clients prior to each appointment, helping to minimize no-shows.
Is there a mobile app available for cleaners and staff?

Yes, the Plus plan includes mobile app access for cleaners, admins, and office staff, enhancing communication and schedule management.
Are there automated tools for collecting client feedback?

Launch27 automatically emails clients after each job requesting feedback and ratings to ensure service quality and client satisfaction.