What is Conveo?
Conveo introduces an advanced platform for qualitative research, leveraging artificial intelligence to conduct and analyze comprehensive voice and video interviews. This tool effectively merges the depth traditionally associated with qualitative interviews with the scalability typically found in surveys. By automating moderation and analysis, Conveo enables organizations to gather in-depth insights from large sample sizes with significant speed and cost efficiency.
Designed for both in-house teams (such as insights, innovation, R&D, CX, and product departments) and external agencies (including market research firms, creative agencies, and consultancies), Conveo enhances research capabilities. It utilizes AI not only to moderate interviews but also to probe deeper into responses, uncovering nuanced insights from multi-modal unstructured data that might be missed through traditional methods. The platform supports interviews in numerous languages and allows participants to interact with multimedia stimuli, delivering robust, actionable insights quickly.
Features
- AI Survey Design: Generate interview guides using an AI research copilot.
- AI Voice & Video Interviews: Let an AI interviewer conduct voice or video interviews.
- Human-Like Conversations: AI interviewer probes deeper to uncover valuable insights.
- Multilingual Support: Conduct interviews in over 50 languages with translation.
- Consumer Panel Integration: Access global consumer panels for participant recruitment.
- Multimedia Support: Allow respondents to react to images, videos, or clickable mockups.
- Mobile-first Design: Participants can complete interviews conveniently on mobile devices.
- Insight Sharing: Provides insights compiled in various shareable formats.
Use Cases
- Testing advertising concepts, brand messaging, and customer perceptions for Marketing teams.
- Understanding user behavior, gathering feedback on new features, and analyzing churn reasons for Product Management.
- Conducting deep-dive usability testing and exploring user pain points through open-ended discussions for User Research.
- Gaining holistic consumer understanding to drive strategic decisions for Customer/Consumer Insights teams.
