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Convo

Convo is an AI-moderated and analyzed qualitative user research platform. It allows teams to conduct large-scale research efficiently and affordably.

The platform offers customizable AI interviewers, instant analytics, and embedded widgets for real-time feedback collection. Convo goes beyond text by capturing audio and video, enabling the review of user reactions. Advanced analytics are used to extract key insights, group themes, segment user personas, and create highlight reels. Features such as concept testing and transcript uploading enhance the research process. The system maintains user privacy in compliance of GDPR and AI Act rules.

Conveo

Conveo introduces an advanced platform for qualitative research, leveraging artificial intelligence to conduct and analyze comprehensive voice and video interviews. This tool effectively merges the depth traditionally associated with qualitative interviews with the scalability typically found in surveys. By automating moderation and analysis, Conveo enables organizations to gather in-depth insights from large sample sizes with significant speed and cost efficiency.

Designed for both in-house teams (such as insights, innovation, R&D, CX, and product departments) and external agencies (including market research firms, creative agencies, and consultancies), Conveo enhances research capabilities. It utilizes AI not only to moderate interviews but also to probe deeper into responses, uncovering nuanced insights from multi-modal unstructured data that might be missed through traditional methods. The platform supports interviews in numerous languages and allows participants to interact with multimedia stimuli, delivering robust, actionable insights quickly.

Pricing

Convo Pricing

Paid
From $250

Convo offers Paid pricing with plans starting from $250 per month .

Conveo Pricing

Freemium
From $3500

Conveo offers Freemium pricing with plans starting from $3500 per month .

Features

Convo

  • Natural voice conversations: Users can interact with the AI agent using natural voice.
  • AI data synthesis: Leverage advanced analytics to extract insights, group themes, and segment user personas.
  • Concept testing: Gather feedback on prototypes, images, or videos.
  • Upload existing transcripts: Analyze transcripts from interviews conducted outside of Convo.
  • Audio & Video Recordings: Capture user reactions and key moments.
  • Editable insights: Refine and collaborate on findings with your team.
  • Advanced analytics: Analyze body language with computer vision models (Enterprise).
  • API Access: Integrate with existing tools and workflows (Enterprise).
  • Human in the loop: Identify and surface additional themes.
  • Budgets & Cost Management: Set budgets and track costs for each study.
  • Privacy by design: Secure data handling, compliant with GDPR and AI Act.

Conveo

  • AI Survey Design: Generate interview guides using an AI research copilot.
  • AI Voice & Video Interviews: Let an AI interviewer conduct voice or video interviews.
  • Human-Like Conversations: AI interviewer probes deeper to uncover valuable insights.
  • Multilingual Support: Conduct interviews in over 50 languages with translation.
  • Consumer Panel Integration: Access global consumer panels for participant recruitment.
  • Multimedia Support: Allow respondents to react to images, videos, or clickable mockups.
  • Mobile-first Design: Participants can complete interviews conveniently on mobile devices.
  • Insight Sharing: Provides insights compiled in various shareable formats.

Use Cases

Convo Use Cases

  • Conducting large-scale user interviews.
  • Analyzing qualitative data from user interviews.
  • Gathering real-time feedback through embedded widgets.
  • Testing concepts and prototypes.
  • Analyzing existing transcripts.
  • Capturing user reactions via audio and video.
  • Collaborating on research findings.
  • Analyzing users' body language (Enterprise)
  • Integrating with existing tools (Enterprise).

Conveo Use Cases

  • Testing advertising concepts, brand messaging, and customer perceptions for Marketing teams.
  • Understanding user behavior, gathering feedback on new features, and analyzing churn reasons for Product Management.
  • Conducting deep-dive usability testing and exploring user pain points through open-ended discussions for User Research.
  • Gaining holistic consumer understanding to drive strategic decisions for Customer/Consumer Insights teams.

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