What is ClickClaims?
ClickClaims is a Software as a Service (SaaS) claims management solution designed for Property and Casualty Insurance Carriers, Independent Claim Adjusters, Third Party Administrators, and Specialty Claim Service Providers. The platform provides turn-key applications that are hosted and managed, integrating with Xactware, Symbility Solutions, Policy Management Systems, and over 50 carrier dispatch systems to deliver a seamless claims workflow.
The solution emphasizes automation, connectivity, and customization, enabling users to organize, manage, act, and succeed in their claims processes. With features like user-defined dashboards, data grids, and a library of over 50 connectors, ClickClaims ensures efficient data flow and operational clarity. It supports a 24/7/365 service model and offers rapid deployment capabilities, as demonstrated in case studies like responding to Hurricane Laura within 24 hours.
Features
- Claims Intelligence: Uses AI to enhance claims processing and decision-making
- Integration Connectors: Over 50 connectors for seamless data exchange with policy systems, estimating platforms, and carrier dispatch systems
- Customizable Workflows: Tailored solutions to fit different claim departments and processes
- User-Defined Dashboard: Interactive tools including drag-and-drop widgets, multi-view data grids, and filters for data organization
- 24/7/365 Service Model: Uninterrupted customer support with high Net Promoter Score ratings
Use Cases
- Automating claims processing for property and casualty insurance carriers
- Managing claims for independent adjusters and third-party administrators
- Streamlining disaster response and catastrophe management for insurance services
- Integrating claims data with external systems like Xactware and policy management platforms
- Customizing claims workflows to meet specific organizational needs
