Cavalry AI Next gen AI agent designed to not only talk, but also think and act like a human

What is Cavalry AI?

Cavalry AI provides a next-generation AI agent specifically built for Shopify and e-commerce platforms. This tool focuses on delivering human-like customer interactions, capable of thinking and acting to resolve complex customer support issues effectively. Unlike traditional workflow tools that often require escalations, Cavalry AI adapts in real-time to various situations such as handling forgotten promo codes, defective items, late deliveries, wrong item receipts, and stock inquiries, aiming to provide complete resolutions without rigid workflows.

The platform emphasizes seamless integration with existing tech stacks and offers an accelerated white-glove onboarding process, enabling businesses to go live within hours. It features a multi-layered brand voice capability, allowing the AI to match a company's specific interaction policies, brand personality, and style guides for refined and consistent customer communication. This approach aims to save human effort, enhance customer satisfaction, and streamline CX operations for online retailers.

Features

Adaptive AI Resolution: Solves complex customer issues in real-time without rigid workflows.
Human-like Interaction: Engages customers with responses that think and act like a human agent.
Multi-layered Brand Voice: Matches interaction policies, brand personality, and style guides.
Shopify Integration: Specifically built and optimized for Shopify e-commerce platforms.
Accelerated White Glove Onboarding: Enables quick setup and impact without extensive workflow building.
Real-time Problem Solving: Addresses issues like promo codes, defects, shipping delays, wrong items, and stock availability directly.