speech analytics for customer service - AI tools

VoiceBase offers AI-powered speech analytics solutions to transcribe and analyze call center interactions, providing insights for customer experience improvement, sales optimization, and compliance.

• Paid
• From 250$

InteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.

• Free Trial

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

• Paid
• From 150$

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Cytrack leverages artificial intelligence to transform customer and employee experiences through advanced omnichannel contact centre solutions, workforce optimisation, speech analytics, and CRM integration.

• Contact for Pricing

Nixxis is an AI-powered contact center software solution that helps businesses manage inbound and outbound calls, omnichannel communications, and customer interactions through intelligent automation and analytics.

• Contact for Pricing

Backsy.ai uses AI to analyze unstructured customer feedback from voice or text inputs, turning it into actionable insights with attribute scoring and transparent evidence.

• Freemium
• From 20$

Yoodli is an AI-powered communication coaching platform that provides private, real-time feedback for improving speaking skills, presentations, and pitches. It offers customizable scenarios and analytics for both individual users and enterprise training.

• Freemium

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

QEval is an intelligent contact center quality monitoring solution that leverages artificial intelligence and real-time speech analytics to deliver actionable insights, improve customer experience, and enhance agent performance through personalized coaching.

• Contact for Pricing

Verbaly is an AI-powered speech coaching platform that analyzes communication patterns and provides personalized feedback to help users become more effective communicators.

• Freemium
• From 15$

Pitch Patterns is a Quality Control platform that uses AI to analyze sales and customer service calls, improving close rates and CSAT scores.

• Contact for Pricing

VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

• Contact for Pricing