Omnichannel communication tool - AI tools

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

Mondo Chat is an AI-powered omnichannel communication platform that unifies customer interactions across multiple channels with advanced automation, analytics, and accessibility features.

• Freemium
• From 22$

Smart Communications offers a scalable cloud-based platform for enterprises to deliver personalized, AI-powered omnichannel customer conversations, optimize data collection, and ensure regulatory compliance across financial, insurance, healthcare, and other sectors.

• Contact for Pricing

Unipile offers a unified API for integrating multi-channel messaging, email, and calendar functionalities into software applications, supporting platforms like LinkedIn, WhatsApp, Gmail, and Outlook.

• Usage Based
• From 55$

Dexatel empowers businesses to manage and automate customer communications across multiple channels through a unified inbox, offering robust security, advanced segmentation, and real-time analytics.

• Usage Based

Flochat is an AI-powered omnichannel communication platform that enables businesses to automate customer interactions across 15+ messaging channels with ChatGPT integration and advanced e-commerce capabilities.

• Freemium
• From 55$

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

CEQUENS provides global communication and engagement solutions, enabling businesses to connect with customers efficiently and reliably through various channels. Their AI-powered platform offers a range of tools for enhanced customer interaction and streamlined communication workflows.

• Contact for Pricing

NobelBiz Omni+ is a flexible, cloud-based omnichannel contact center platform designed to centralize customer interactions, streamline agent workflows, and empower businesses with advanced reporting and management features for inbound and outbound communication.

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Nteraction Communication FAILSAFE ensures seamless, secure communication with stakeholders during cyber attacks or outages, delivering messages across email, SMS, and WhatsApp channels with robust tracking and analytics.

• Contact for Pricing

Intellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.

• Contact for Pricing

Voctiv is an award-winning generative AI platform that revolutionizes business communication by enabling effortless customer engagement across voice and messaging channels.

• Freemium

HelloMyBot is a SaaS platform that enables businesses to create and manage AI-powered conversational agents including chatbots, voicebots, and callbots across multiple channels with NLP capabilities and analytics.

• Contact for Pricing

AlertBox delivers state-of-the-art solutions for multi-channel marketing and mass communication, helping businesses efficiently promote, notify, and measure campaigns across SMS, email, voice, and digital platforms.

• Contact for Pricing

Witlingo is a comprehensive community engagement platform that enables organizations to communicate through text, phone, and smart speakers in over 20 languages, featuring AI-powered assistance and analytics.

• Paid
• From 496$

SleekFlow is an AI-powered platform that unifies customer conversations across multiple messaging channels, enabling businesses to automate marketing, sales, and support workflows while providing personalized customer engagement.

• Freemium
• From 149$

OmniOutreach offers a comprehensive omnichannel system for optimizing outreach campaigns, featuring automated scripting, customized follow-ups, and secure lead management.

• Free Trial
• API

Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

• Contact for Pricing

VVPUSA is a business communication platform offering AI-enhanced omnichannel engagement, secure messaging, CRM, and patented compliance protection. Designed for enterprises, VVPUSA streamlines marketing, customer service, and secure payment workflows via SMS, voice, email, chat, and more.

• Contact for Pricing

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Omni provides AI-powered dubbing and translation tools, available across multiple platforms. It offers commercial dubbing services and an API for developers.

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Office24by7 delivers integrated communication, sales, marketing, and support solutions, empowering businesses to streamline workflows, automate processes, and enhance customer engagement. Designed with scalability, security, and flexibility in mind, it meets the needs of startups to large enterprises.

• Contact for Pricing

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

Element is a secure, open-source communications platform built on the Matrix protocol, offering end-to-end encrypted messaging, collaboration, and hosting solutions for organizations seeking data sovereignty.

• Paid
• From 6$