multi-channel customer communication tool - AI tools

Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Klaviyo is a unified marketing automation platform that enables personalized customer experiences through email, SMS, mobile push notifications, and reviews, powered by real-time data and AI-driven insights.

• Freemium
• From 45$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.

• Freemium
• From 19$

Flochat is an AI-powered omnichannel communication platform that enables businesses to automate customer interactions across 15+ messaging channels with ChatGPT integration and advanced e-commerce capabilities.

• Freemium
• From 55$

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

Mtalkz is a leading cloud messaging platform providing Bulk SMS, WhatsApp API, RCS, IVR, and email solutions to help businesses reach more customers and drive higher ROI.

• Paid
• From 999$

Zixflow is an all-in-one AI-powered platform that enables businesses to manage customer relationships, marketing campaigns, and automated communications across WhatsApp, RCS, SMS, and email channels.

• Freemium
• From 39$

CEQUENS provides global communication and engagement solutions, enabling businesses to connect with customers efficiently and reliably through various channels. Their AI-powered platform offers a range of tools for enhanced customer interaction and streamlined communication workflows.

• Contact for Pricing

eBanqo is an omnichannel customer engagement platform that combines AI chatbots, live chat, and messaging integration across multiple social media platforms to streamline customer service and automate business communications.

• Freemium

Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

• Contact for Pricing

Rannkly is a comprehensive platform that helps businesses manage online reviews, social media, marketing campaigns, messaging, and customer support ticketing.

• Freemium
• From 292$

Chatbot.team offers an omnichannel platform leveraging AI to enhance customer engagement, streamline operations, and provide data-driven insights.

• Free

SleekFlow is an AI-powered platform that unifies customer conversations across multiple messaging channels, enabling businesses to automate marketing, sales, and support workflows while providing personalized customer engagement.

• Freemium
• From 149$

TapTalk.io centralizes all customer engagement needs in one streamlined solution, offering omnichannel messaging and chat SDK solutions.

• Paid
• From 625000$

Witlingo is a comprehensive community engagement platform that enables organizations to communicate through text, phone, and smart speakers in over 20 languages, featuring AI-powered assistance and analytics.

• Paid
• From 496$

Insighto.ai is a comprehensive AI-powered communication platform offering multilingual chatbots and voice agents for customer support across multiple channels, including live chat, phone, SMS, Messenger, WhatsApp, and Instagram.

• Freemium
• From 24$

HelloMyBot is a SaaS platform that enables businesses to create and manage AI-powered conversational agents including chatbots, voicebots, and callbots across multiple channels with NLP capabilities and analytics.

• Contact for Pricing

Supermoon is an AI-powered customer support platform that combines shared inbox, live chat, and smart contact forms to help businesses save time and improve customer service efficiency.

• Paid
• From 19$

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

• Contact for Pricing

Lomni streamlines customer support with AI-powered texting and calling, capable of answering FAQs, processing payments, and integrating with various applications. It offers multilingual support and real-time analytics.

• Paid
• From 89$

Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

• Free Trial
• From 19$

SonicLink offers AI-powered contact center solutions that engage customers 24/7 across voice calls, SMS, email, and live chat.

• Contact for Pricing

Agentz is a comprehensive AI assistant designed for small businesses, offering multi-channel support including voice, SMS, website, social media, and more. It automates customer communication and lead capture 24/7, launching in less than 5 minutes.

• Freemium
• From 29$
• API

Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

• Paid
• From 25$

Kommunicate is an AI-powered customer service automation platform that enables businesses to deploy generative AI chatbots and automate customer support across various channels.

• Paid
• From 100$

Fonada is a comprehensive cloud telephony and CPaaS platform offering AI-enabled voice, SMS, and communication solutions for businesses. It provides IVR, cloud contact center, and AI-powered customer engagement tools with omnichannel integration capabilities.

• Contact for Pricing

Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and provides actionable insights for sales and customer support teams.

• Paid
• From 30$