ITSM platform with AI automation - AI tools

SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.

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Wolken Software offers an AI-powered platform for IT service management and customer service, enabling enterprises to streamline workflows, automate tasks, and enhance customer satisfaction with advanced automation and intelligent insights.

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Atomicwork is an AI-first platform delivering agentic IT Service Management (ITSM) and Enterprise Service Management (ESM), featuring a Universal AI Agent to automate support and streamline workflows.

• Free Trial
• From 8$

InvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.

• Paid
• From 17$

USM Business Systems provides AI development services, including machine learning, data science, and cloud-enabled solutions, to help enterprises automate processes and accelerate digital transformation.

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Itransition is a global software engineering company offering comprehensive IT services, including AI development, intelligent automation, data analytics, and custom software solutions across various industries.

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Tray.io is an AI-ready iPaaS platform that enables businesses to quickly and securely deploy AI agents and automate integrations.

• Usage Based

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

• Paid
• From 23$

ITVA's AI platform provides automated network troubleshooting, documentation, and privileged access management, reducing MTTR and improving operational efficiency.

• Freemium
• From 4$

Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

OTRS delivers flexible, customizable service management software featuring AI-driven automation for IT, customer support, HR, and security operations. The platform streamlines workflows, optimizes processes, and enhances ROI across organizations of any size.

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