CX management platform - AI tools

SuiteCX is a customizable and secure customer experience platform that combines robust customer journey mapping with strategic scenario planning for superior CX design and execution.

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UXPressia is a collaborative platform for managing customer experience insights, offering tools for customer journey mapping, persona creation, and impact mapping.

• Freemium
• From 16$

CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.

• Paid
• From 71$

erxes is an open-source platform that unifies customer service, marketing, sales, and team workflows through a customizable, plugin-based architecture.

• Free

Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.

• Paid
• From 75$

CXAI is an enterprise platform that uses artificial intelligence to enhance workplace experiences through personalized apps, space optimization, and unified workflows for hybrid work environments.

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8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.

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Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

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CX Score is an AI-powered platform designed to automate and optimize personalized, full-funnel omnichannel marketing campaigns, enhancing customer engagement and maximizing marketing ROI.

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SponsorCX is a comprehensive sponsorship management software platform that enables properties and brands to manage all aspects of sponsorships, from agreements and inventory to reporting and fulfillment, all in one intuitive application.

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CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$